- First Name
- Sam
- Joined
- Jul 2, 2020
- Threads
- 65
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- 844
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- 3,769
- Location
- Detroit Area
- Vehicle(s)
- sas
- Your Bronco Model
- Black Diamond
- Thread starter
- #1
Just wanted to report that I switched over from a Michigan Dealer.
Difference has already been night and day.
Stephens sent me a confirmation email no more than 3 mins after I switched via Ford customer service.
this wasn't some garbage spam email that dealers send anytime you contact them - this was directly to me, in plain text, regarding my specific reservation.
when I called their accounting department to remit my payment, I was answered promptly - the lady who helped me actually knew what she was doing and was exceedingly nice.
hopefully this helps quell anyone who has fears and is on the fence.
for reference when I initially reserved at Crest Ford in Michigan, Crest immediately pestered me with garbage spam emails about "My New Vehicle Inquiry" - had no idea it was for the bronco, nor that the vehicle was yet to exist as they invited me to test drive it. Their sales department called me three days later for essentially no reason...etc...etc
And of course they were not willing to bend on price.
Have a nice day yall
Difference has already been night and day.
Stephens sent me a confirmation email no more than 3 mins after I switched via Ford customer service.
this wasn't some garbage spam email that dealers send anytime you contact them - this was directly to me, in plain text, regarding my specific reservation.
when I called their accounting department to remit my payment, I was answered promptly - the lady who helped me actually knew what she was doing and was exceedingly nice.
hopefully this helps quell anyone who has fears and is on the fence.
for reference when I initially reserved at Crest Ford in Michigan, Crest immediately pestered me with garbage spam emails about "My New Vehicle Inquiry" - had no idea it was for the bronco, nor that the vehicle was yet to exist as they invited me to test drive it. Their sales department called me three days later for essentially no reason...etc...etc
And of course they were not willing to bend on price.
Have a nice day yall
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