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dealership change.

Dub

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does anyone know how to change which dealer i use? I contacted a dealer here in AZ and they seem to think i have to cancel my order and create a new one. if i do that i will lose my place in line.
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HorizonHunter

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Clubs
 
does anyone know how to change which dealer i use? I contacted a dealer here in AZ and they seem to think i have to cancel my order and create a new one. if i do that i will lose my place in line.
18003344375
Literally just switched myself.
 
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Dub

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whats that number to?
 

HorizonHunter

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whats that number to?
Ford marketing. Go thru prompts, tell them you wanna change dealers. Have your reservation number and that's all you need. Super easy
 

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toughtoaster

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whats that number to?
Probably Ford customer service, the people that can help you change your reservation to a new dealer without cancelling it.
 

P.C

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That number is Ford customer Support.
 

Headsong

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I will add to stay in touch with your dealer. I'd reached out last week....crickets. Reached out again today acknowledging that I might know more than they do so far, but do they know anything? He replied that he'd be calling this week with the details! So hoping they're getting something shortly.
 

BadBradBronco

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Such a bummer. I made my original reservation launch night. I then heard bad things about my chosen dealer from a former service manager who is a neighbor. I found another nearby dealer I have worked with promising no charge over MSRP. I asked Ford CS to change dealers and they informed me I had to cancel first reservation and make a new one which I did and lost about 9 days overall. Probably not a big deal overall and the new dealer has been great so far, but I wish I could have made a change instead of losing my place in line.
 

acetdeucy

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Clubs
 
does anyone know how to change which dealer i use? I contacted a dealer here in AZ and they seem to think i have to cancel my order and create a new one. if i do that i will lose my place in line.
FOR ANYONE LOOKING FOR INFORMATION ON HOW TO CHANGE DEALERS: Call Ford at 800-334-4375. Opt 1 English (or Option 2 Spanish); then take Opt 3, for Marketing. Tell them you want to change dealers on a Bronco reservation. Have your Reservation number ready. They will ask you to confirm the usual kinda stuff... your name, address, and email you used to reserve your Bronco. They will confirm where your current reservation is. They will confirm where you want to move your reservation to. When complete, you will get an email, from Ford, to also confirm the change you made to the dealer that will deliver your Bronco. The dealer you originally used will return your $100 to you, within 10-days. The new dealer doesn't request a deposit. You keep your original Reservation Number. ALL DONE! Took me less than 10-minutes.
 

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TigerBronco

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Changed mine just a few minutes ago. Couldn't have been easier. Previous dealer stopped responding to emails and would only offer MSRP. Two Rivers in TN will do invoice, even on my FE reservation.
 

SeeYaLater

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Just switched mine too. Ford said they will refund the $100 and new dealer "might" ask for it again.
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