Changing Dealers if Bumped to MY22… HATE my Dealer

[Delli555]

I thought switching dealerships doesn’t effect time stamp of reservation?!?

The reservation is through Ford. The dealership is basically the middleman and they are just their to see everything goes smoothly and keep you in the loop. Other than that, they just do dealer installs on your order and are the place of delivery for you to pick it up when it arrives. If they are doing a markup and horsing you around they are useless and you should switch.

Pretty sure the dealership can’t change your time stamp, but The problem now is that it is beyond March 19th, so while your time stamp won’t change your order date will with a new dealership. That means new order date is beyond cut off so you will end up with a ‘22, most likely.

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[Erock]

These dealers are just trying to eek out a living, why are y’all giving them a hard time?

For real though, all the folks selling their used junk for 7k-8k more than it was 6 months ago... y’all know that crap ain’t worth it. Just sayin

 

[airishfan]

I agree, what happened to you?

that they dont know nothing going on and dont keep people informed and none of them seem to really want to sell one

 

[Calicorks]

that they dont know nothing going on and dont keep people informed and none of them seem to really want to sell one

I would agree with this. They know they don’t have them in stock to make $$ now so they don’t care. Unfortunately, I’m experiencing the same thing.

 

[airishfan]

I would agree with this. They know they don’t have them in stock to make $$ now so they don’t care. Unfortunately, I’m experiencing the same thing.

yep I ordered mine from a dealer in San Diego

 

[Mybbackpacker]

This is a local dealers ad on a XLT F150.

Everyone is aware of the supply issues but really? How you going to look at someone with a straight face knowing they just put the buyer in a negative equity position for the next 10 years. Shame on the lender that funds this deal, they are just as guilty.

Shame on the moron that buys it.

 

[Squatch]

Sorry to tell you that you are a guaranteed 2022 Bronco owner and the dealer screwed you. I believe it was on purpose to shuffle their reservation deck in favor of people paying the ADMs, but that's only speculation using an Occam's razor approach.

 

[PrepVet]

Sorry to tell you that you are a guaranteed 2022 Bronco owner and the dealer screwed you. I believe it was on purpose to shuffle their reservation deck in favor of people paying the ADMs, but that's only speculation using an Occam's razor approach.

Alas that may be the case. Guess I’ll find out whenever I get my VIN or notification that I have been moved to MY22.

 

[Cheshire]

I’ve stuck with my current dealer because I am hoping I am keeping my place in line. But if I haven’t and I get bumped to MY22 I am done with them.

This is not a complaint about Ford and the roll out of the Bronco. It has had it issues but it is far from the clusterfuck a lot of the self-entitled people cry about. But about my crappy dealer.

I’ve bought cars from them before and it has always been a fine experience. Not great nor bad. Just a transaction. Service has also been good. Both warranty and out of warranty.

However ordering my Bronco has sucked.

Backstory. I was a day 1 reservation (not that that really means much) but a somewhat late conversion as my salesman would call and not leave a VM and I work nights and it just showed as quasi-local wireless caller. That is on me for not following up when I knew the conversions were starting. My 4-door has no contratraints on it as far as commodities. Only possible issues with chips is the built in navigation.

My issues begin with when I finally made contact with the dealer to convert to an order. My salesman said there is a $7500 “market adjustment” for all orders. I told them to get bent and I will not pay that. The manager called me back a day later with “good news” that they would drop it to only $5000. I told them I would contact Ford and move my reservation to another dealer. I didn’t really follow up on that that day other than start to look into how I would do it.

The next Monday (2-3 days later) a different manager calls me and says they are not doing any markups on reservations and I can come in and convert to an order. But my original reservation was cancelled… however he swore up and down that he can get “my time stamp” back and I wouldn’t lose my place. The next day I went in and placed my order on a second reservation number. Signed the contract for MSRP and left.

Two days later he calls me again apologizing like mad that “something happened” with the second reservation and it too was cancelled. I need to make a 3rd and this one will still get the same original “day 1” position. I told him I thought it was horse shit but I did the 3rd reservation and this one actually converted.

My prior two reservations, including Day 1, show as cancelled. The 3rd, super late in the game, shows as converted. No build date or anything but that’s life.

I’ve asked my dealer where I am in their allotments… as in what position am I in for their amount allotted orders and they have simply not given me a straight answer. Other than to say I am still in my original spot. Which doesn’t really answer the question nor do I believe them.

At this point I really don’t have any skin in the game other than the $300 for the reservations so I will ride it out and see where the chips land but if I get bumped to MY22 then this dealer can go get *+%#ed.

End of mini-rant. Anyone else not care for how their DEALER, not Ford, has handled this? And yes some of this is self inflicted upon myself I know.

I really don't understand your post. You matter-of-factly state "my original reservation was cancelled" as if that's okay. If I had a day 1 reservation and my dealer told me that, I would have called Ford and raised hell. Ford could easily have gotten your reservation back and taken care of that for you.

Anything beyond this where you get a 2nd, then 3rd reservation seems ridiculous. I spent a lot of time on the phone with Ford straightening out my order being converted without my consent and another issue. You should have done the same. I am sorry that you are in this position, but honestly it feels like it's kind of your own fault. I would suggest calling the Bronco team at Ford now and discuss your first reservation. Tell them you want it re-instated, time stamp moved to a newer reservation or whatever they say they can do.

 

[PrepVet]

I really don't understand your post. You matter-of-factly state "my original reservation was cancelled" as if that's okay. If I had a day 1 reservation and my dealer told me that, I would have called Ford and raised hell. Ford could easily have gotten your reservation back and taken care of that for you.

Anything beyond this where you get a 2nd, then 3rd reservation seems ridiculous. I spent a lot of time on the phone with Ford straightening out my order being converted without my consent and another issue. You should have done the same. I am sorry that you are in this position, but honestly it feels like it's kind of your own fault. I would suggest calling the Bronco team at Ford now and discuss your first reservation. Tell them you want it re-instated, time stamp moved to a newer reservation or whatever they say they can do.

There is a number directly toFord that deals with the Bronco? What is it?

 

[indio22]

My issues begin with when I finally made contact with the dealer to convert to an order. My salesman said there is a $7500 “market adjustment” for all orders.

Oh man, I don't want that sort of aggravation in my life. Good you told them no way. The thing is, people are paying that and worse. I know people like that, bad with money, or must have some item, and they pay for it. I guess it makes sense a dealer will throw the harpoon, maybe they hit a white whale.

I bought my first new car last year. Advertisement said 14k, and after 4 hours haggling, I walked out with my 14k car. It took some work, interesting experience. Won't do that again though. Maybe will try an internet purchase.

 

[Cheshire]

There is a number directly toFord that deals with the Bronco? What is it?

I can't find where I put the numbers, but call Ford customer service at
(800) 392-3673

and ask them to speak with a Bronco specialist. There is also a Ford marketing number which I've misplaced (sorry), but ask them for that number too. The Bronco specialists I've spoken to by going through marketing we able to help me.

Tell them you're first reservation was cancelled without your consent.

 

[2.3BigBend]

I would do anything to change dealers, but it's my understanding I'm stuck with them. I have thought about cancelling and just waiting until next year, but I refuse to let these clowns have the Bronco I have been waiting for and mark it up for some soccer mom.

 

[dcmdon]

There’s a video going around right now about how in Europe or some countries a Market Value Adjustment is illegal. We need those laws here. The dealer near me had a $50K market adjustment on a $80K mustang. I get it might be a GT350 or GT500 but anyone willing to pay $130K for that is stupid. I hear they stopped making them until the new mustang comes out next year but still might as well get the Mach 1.

That's communist thinking.

You walk in to buy a less desirable car in normal times, you expect and get a discount. Because the car is not actually worth the MSRP.

Sometimes a manufacturer comes out with a car that even temporarily is worth more than its MSRP. The dealers have a right to price to reflect that.

You as a buyer also have a right to go somewhere else.

You just act like a big boy, and accept the consequences of your decisions. Some people I'm sure on this board buying Fromm place like Chapman at 4% under invoice are planning to flip them for a ~$10k profit. If they can do it, then so should a dealer.

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