- First Name
- Jack
- Joined
- Aug 26, 2021
- Threads
- 1
- Messages
- 67
- Reaction score
- 146
- Location
- Pittsburgh
- Vehicle(s)
- Jeep Patriot
- Your Bronco Model
- Big Bend
- Thread starter
- #1
Hi everyone. Hoping to bring some attention to this for the people that may not know. I originally ordered the MIC. I decided to switch to the softtop. I was excited because 3 days later I recieved a build date. I was talking to my dealer because i realized the bags were not on the order. They didn't know that it was a factory only part. When i switched to the softtop, it became an option that i had to elect. The dealer told me there is nothing they can do now and directed me to call Ford. Their customer service will escalate the concerned but also told me there is nothing they can do. I'm hoping they can get this corrected because the on vehicle storage is one of the perks. Plus we expect the dealer to be the SME and they didn't know. I'm not asking for a huge change. I just want the bags. If anyone else has experienced this i would love to hear how it worked out. Thanks!
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