My Bronco arrived damaged. It tried to buck its way out of the train transport last week. 😖

[BroncoTodd]

ouch… And I thought my Tesla had panel gap issues!

Sorry to hear about your situation. I would push for a re-order if your situation alllows for it. My bronco is supposed to be arriving by rail any day now and am definitely getting nervous. I don’t have a backup car to drive, but if mine showed up like that I’d have to refuse it.

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[Bronco21fan]

My Bronco was apparently not secured enough in the train last week. Waiting to hear about what the resolution will be. I was on my way back from the New Hampshire Off Roadeo when I got the news. Total buzzkill coming off of such a high from our experience in NH. Looking through other posts, I guess I am not the only one. Please, make it right @Ford Motor Company !

Refuse delivery and just have them order you another one if this happens to anyone they should be ordered new bronco immediately and bypass everyone else in line not the customers fault delivery people so stupid

 

[bob.walnut12]

(Send it back! Send it back!)

does anyone have photos of what the rail transport looks like??

 

[Bronco21fan]

Ouch. If it was one or two panels it would be a easy fix. But that's looks bad. Even if it all get fixed you'll still have a mark on the car fax saying it was in a accident. And that will hurt its resale value in the future. Id ask Ford to discount it or get a lawyer involved.

No need to get lawyer involved they can refuse delivery and have a new bronco ordered why in the hell would anyone want a brand new vehicle repaired . Just refuse delivery and order a new one ford should jump this customers to the front of the line

 

[Bronco21fan]

Why don’t someone on this forum compile all the damaged delivery pics and se d them to mike Levine’s Twitter account word has to get to ford about this problem. at this rate it’s 50/50 odds are Broncos arrived fucked up not good

 

[JRS993]

If it is delivery related, it'll never show up on the carfax as far as I know. I got suckered into buying a damaged vehicle many years ago under similar circumstances and it was clean.

Yes, I don't know if it's federal or state law, but in IL damage to cars before they are sold, then repaired is not required to be disclosed to the eventual buyer. We had a huge hail storm a few years back. The dealership sold Mercedes, Porsche, BMW, Honda, etc. The damage was catastrophic, busted windshields, dents galore. Within a couple of weeks, they had tents set up and were pulling dents, and replacing glass. The cars went out to the lot afterwards.

 

[Kos]

Chocks are used on wheels. Chalk is used to outline bodies, or make hopscotch squares

You’re right. Autocorrect has been my enemy lately

 

[NC_Pinz]

I'd at least ask the question of the dealer on what kind of discount you get if you accept a repaired Bronco. The damage is not that bad and they will do a lot of the repair by replacement. If they say no discount or a token amount, then refuse it.

My '75 had a damaged passenger door that got repaired by the dealer before my stepfather bought it off the lot. He got a modest discount but it was enough that a Ranger trim level (higher trim) was affordable. It is still going strong and only now has a discolored spot on that door now that the original paint has faded.

 

[MayhemMike]

“THIER” Bronco arrived damaged.

 

[vicdet]

My Bronco was apparently not secured enough in the train last week. Waiting to hear about what the resolution will be. I was on my way back from the New Hampshire Off Roadeo when I got the news. Total buzzkill coming off of such a high from our experience in NH. Looking through other posts, I guess I am not the only one. Please, make it right @Ford Motor Company !

What a bummer I would be totally mad but I’m glad that they are trying to resolve your issue at the dealership but I believe a lot of this stems from the lack of workers and people wanting to go back to work they don’t have the sufficient amount of people to ensure that things are going correctly that’s the sad part.

 

[theserg]

So my plan was to sell my car the day or two before my Bronco arrives but now I’m scared because of this.

 

[fallon]

What a bummer I would be totally mad but I’m glad that they are trying to resolve your issue at the dealership but I believe a lot of this stems from the lack of workers and people wanting to go back to work they don’t have the sufficient amount of people to ensure that things are going correctly that’s the sad part.

I agree with this ! It’s like this in almost every industry right now.

 

[fallon]

I'd at least ask the question of the dealer on what kind of discount you get if you accept a repaired Bronco. The damage is not that bad and they will do a lot of the repair by replacement. If they say no discount or a token amount, then refuse it.

My '75 had a damaged passenger door that got repaired by the dealer before my stepfather bought it off the lot. He got a modest discount but it was enough that a Ranger trim level (higher trim) was affordable. It is still going strong and only now has a discolored spot on that door now that the original paint has faded.

I’m definitely going to try to get the “$5,000 Market Adjustment” taken off if I do decide to keep it. Hoping to hear back on Monday what they offer me as far as options go.

 

[ChrisD]

Don't you expect another new one? I would !

Mine had minor damage - I agree with @flip on the one in these photos - that is excessive. I have one minor dented panel and some panel alignment issues. It's a pretty easy fix. I'm good with them just repairing it in my case. Oh, there were some paint rubs on some of the skid plates, but bah, that's what skid plates are for.

The sales manager at my dealership was freaking out and I just said, "Let's just get it fixed. No big deal, I'll do worse than this wheeling it. Probably hit it on a rock or something."

BTW, I've been saying "rock or something" ever since I was in the military and ate MREs. Rock or something was an official part of the instructions.

 

[604Bronco]

Ugh I’m sorry you had this occur to your order. Makes me feel sick, especially for folks who have waited so long.

I would not accept delivery of that. I’m sure they have a process to get a priority build in. Although you may have to wait a few months, at least you’d get one that hasn’t been damaged. Long term I think it’s worth it.

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