I am in the same situation. I just called Fordpass rewards 833 385-0516. The dealer has to go in under your email and find the award coupons then redeem them for you. Once verified/redeemed by dealer they will be added to your account.I got my 42,000 points for a new car but not the 200,000 or the 20,000 yet, did you or your dealership do anything I need to know about? I was going to call Ford Pass on Monday and start the process…. Waiting for the holiday week to be over.
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