Who here got a price protection refund check from the dealer for the MY22.5 increase? I've been told some dealers are giving it to customers upfront, other dealers are waiting until they receive the checks from Ford (typically 30-60 days after the sale) before cutting one to the customer.
No, the dealerships are supposed to receive a reimbursement check from Ford 30-60 days after the sale. The dealership should either be giving it to customers upfront or some are waiting until they receive after the sale, then cutting a check to the customer. That's how its been explained to me...
Oooofff... yeah there's a pattern here with them. I'm not sure if it's because they are just overwelmed (Mark likes to complain about how busy he is nearly everytime I'm on the phone with him) or they are trying to pocket their customer's money and claim they lived up to their original offer of...
I'm getting the run around on price protection as well. I got bumped from MY21 to MY22 and now it's arrived at the dealer. My sales guy at Laura Ford of Sullivan says he can't find anything in smart vincent, yet he agrees I qualify (Reservation made 7/2020, Order place Feb of 2021). He said they...
Now that a ton of accessories have disappeared from the build and price configuration, is there an some sort of official list of DIOs? Can they still be added to an order if you haven’t received your build date email?
Yes it shows In store order under the wrong reservation. So at least it’s ordered, but pushes me back 5 days. Not sure how that is going to translate into the actual build delay...
It does thank you. So it seems it has been ordered but they used the wrong reservation (7/20 vs 7/15). According to the “Bronco phone line”, the woman said it’s too late to switch the reservation attached to the order. Hoping I still get a MY21.
Thanks Mom. Sure I’ll just take a few days of vacation from work, buy a $300 plane ticket, fly 2 hours and get a hotel near the dealership. 🙄
It’s the buyers responsibility to communicate clearly and often which I did. I spoke many times to the salesman on the phone and sent him emails clearly...
Still waiting on the dealer to confirm this but apparently they used my 2nd reservation which I placed on 7/20/20 not my 1st one placed on 7/15/2020. I was very clear with the sales guy to MAKE SURE they used the correct one.
Not sure if it’s carelessness or on purpose. I want to walk away and...
I’m hoping it wasn’t the latter as the dealership seems to have a good reputation (although we all know most google reviews are fake) and the sales guy has been good about being responsive. So we’ll see.