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Well...since the dealership suggested it, I reached out to Ford support through Facebook. Their response was the same garbage I already know. "sometime in Q3....blah blah blah". So I guess I'm going to be submitting a complaint to the NHTSA. According to the NHTSA letter in response to the...

Will they have shocks that actually hold together? Seems like a minimum requirement for a $70K vehicle.

While I appreciate the video, I'm not giving more money to the company whose current product I've had fail twice. Fool me thrice? No thanks!

Another issue I experienced recently...I was approaching a turn at approximately 15-20 mph. As I went into the turn, the wheel with the failed shock hit a tiny divot in the road, the bad shock caused wheel hop, which the computer detected as wheel slip, and reduced engine power. The person...

Quick update on my issue. As a reminder, I have a shock that failed two days after the recall was announced. Reservoir is completely gone. I wrote a negative Google review for Don Hinds Ford in Fishers on February 4th after they turned me away with no recourse for fixing my already failed shock...

Unfortunately, after 625 days of waiting for my order to be built (and having my original color discontinued), I ended up buying used. When I bought it, the factory warranty was going to last longer than the warranty that comes on certified pre-owned. So they left the existing warranty in...

Mine did actually fail and there is no fix. So it sounds like we’re in agreement?

The thing is…it’s not my problem that Ford designed their business such that the left hand doesn’t know what the right hand is doing. The “Oh, well technically the dealership owns it, so they can charge whatever they want for it.” kind of BS? I don’t care. It’s ALL under one banner. FORD. The...

Update: Don Hinds Ford in Indianapolis is refusing to do anything until there is an “official” fix. So now I have to waste a bunch of my own time making a stink every damn place I can, to get them to do something that should be common sense.

I had my first one fall off back in the summer of 2024 on my 5-ish mile city commute home from work. I came out to a pool of oil on the garage floor the next morning. I was immediately met with skepticism by the Service Advisor. But I brought receipts in the form of 12 pages of screenshots from...

Thank you! V2 it is then, since I'm trying to make it easier for a 3 and 6 year old to get in the Bronco.

Can anyone tell me the difference between the V1 and V2 EZ Steps?

Well that's not entirely true. After 430 days of waiting, they told me they were no longer going to "cook mine the way I ordered it"....with Cyber Orange and forced me to pick a different color. They replaced Cyber Orange with a slightly different shade of Area 51 and called it Azure Grey...

It's only soft for the "nut up or shut up" mindset. AKA people with skewed perceptions of manhood. AKA the kind of person who ends up in a situation where Matt and crew are REALLY needed.

If supply chain is THE issue, then explain this. The last week of MY22 scheduling, I came here and looked at the Build Date spreadsheet posted for that week. 22 people had the exact same build as me (other than color), and 18 of those (81%) ordered after me. And 16 of those (73%) were 2022...

I agree with this 100%. I genuinely wouldn't mind the fact that I'm still waiting due to commodity constraints. It is what it is. But constraints have nothing to do with the fact that I have both a 2021 reservation and order, but do not qualify for 2021 price protection. Or the fact that I...

I just want to replace it with a badge with the number of days I waited from reservation to delivery. Ford will get no free advertising from me.

I think I've come to the conclusion that I just don't like the sound of a 4/6 cylinder exhaust note enough to put money into changing it. To me, it just sounds like the "Euro" lowriders you'd see at car shows in the 90's.

Of course not. They haven't done ANYTHING that makes it seem like they have ANY concept of good customer service. Why ruin such a pristine record of ineptitude?

I didn’t reserve and order until August 2021. They set March 19th as the cutoff date for price protection. This fact was not disclosed to me either on the reservation website nor when I went in and converted in person. To me, it’s cut and dry. Both res and order say 2021…I should have 2021 price...