There were shenanigans with my OB, but they said that was a misunderstanding (they sold it out from under me for 12 k over sticker). They charged me sticker for my FE
I’m having the same issue. I was told by FordPass that “There was an SSM issued on a October 13 related to unable to authorize the FordPass. Service should be able to fix. “
I don’t know what the time is to fix this is yet, but will be heading back to the dealership shortly.
I reached out to my contacts at Grieco, Phil Smith and Pompano Ford yesterday.
Phil Smith and Pompano said that they would look into it. Grieco said the only thing they would guarantee was a GREAT sales experience
The guy that does our work fleet at Grieco, said he'd do Z plan for me (pre-launch). I will follow up with him. I'm not crazy about that dealership, but we will see
I have the FE at Greco Fort Lauderdale and the OB at Pompano Ford. I had a verbal commitment from my FE sales guy that they’d honor my Z-plan pricing, but I’m not holding my breath.
I’ll change dealers if needed.