I noticed that the first time, now when I'm putting it back from position 3 to 2, I just come in pretty hot with it and it latches every time no problem.
I spoke with someone on the Marketing help line about this too more than a few weeks ago since my address was wrong at first. They said they would send me everything. Still never got anything. But I get my Bronco soon, so I guess that's an alright compromise.