Sorry, I didn’t explain that well
1. I preordered 2020
2. Went to dealer to process the order on 1/20(confirmed all specs at dealership and “signed” build sheet for accuracy)
3. Checked my www.Ford.com account that preorder was linked to(your Ford username) then clicked on orders and confirmed...
I didn’t receive an email however I logged into my Ford account and checked under reservations and orders and it shows as ordered now. I’d recommend checking there.