Search results

Agreed!!!!

Home at last! And we found some cool neighbors!

No I did not get a loaner.

Good thing I work from home LOL COVID is really bad around this area so I was more understanding than usual. Just is what it is.

That is true.. I think with COVID there are hardly any cars. Enterprise didn't even have a car-They tried to get me one but they were out. They were also down 2 techs. When I went to get the bronco, the service area was flooded with repairs. I think I saw one tech out on the line.

I finally have the Bronco home 🥳 THANK YOU to all the info, help and support! This Forum is awesome! When I picked it up the service manager said Ford called every day to check on it. They told the tech how to do the temporary fix until the part gets there. From what I could understand, they...

I FINALLY HAVE SOME NEWS! Yesterday an engineer from Minnesota called me (after seeing this post)and I explained what happened. He said 3-4 weeks is unacceptable and then called the dealership to make sure they had all the parts they needed. The manager at the dealership called today and said...

Thank you for all this info. I will be sure to ask for it. Although the manager has stopped responding to my text or answering my calls.

Update: Still nothing. They have not even looked at the Bronco. No diagnosis. No rental car. No help from Ford. I opened a case with Ford customer service, messaged them in the chat, and nothing. This is all very frustrating. I hope no one has to go through this experience.

Thank you- I sent a private message with info

Just talked to the manager -60 cars ahead of me for repairs. Trying to get me a rental car. I am calling Ford Customer service. They have not even looked at it yet.

I had it towed to the Ford in Wolfchase.

I am not sure the exact issue with the loaner- They just keep avoiding the question. Good thing I am busy working during their business hours!

I have been talking with the service manager. I will call Ford customer service. Thanks for the tip.

I thought it did- I do have the extended warranty. However I had it towed this morning and had to work today so I didn't have a ride to get the loaner. I asked the dealership for one, but they have not responded.

Update: Ford dealership is now saying they are 3-4 weeks out on repairs! They are trying push it up on the list because it is so new and has so low miles, but will be at least a day to get to it. So now I have no ride at all. Awesome.

The tree didn't fall on it. lol

I’ll keep y’all posted… Buck is off to the dealership.

I am a woman not a man. And I like TX BBQ.