They actually called me, and scheduled an appointment, all under the rouse that I'd get "my car" - the salesman even said "This is your car so just come pick it up it's waiting for you."
:oops:
Yes I learned this lesson the hard way.
The only reason I put the order with them was that in the middle of Covid, I bought an Expedition from them. I had no idea how bad a decision that would be.
Beware! Bait and switch! Had a pre-order car at MSRP for a Bronco 2 years ago under my reservations with Ford. This was my Bronco order and I chose this dealer because I bought my last truck from them. I could have picked any dealer.
When it came to finalize the order last year, I was...
I bought a truck there during COVID and maybe I just got lucky, the sales person I had (David, I don't think he works there anymore) was this old but nice dude, gave me a good deal, and I was out of there quick. I figured they'd have some honor and integrity even after the sale, but after...
So frustrating.
On my end, Mike Levine is still trying to help. But so far really no substantive progress. He said I might hear from the dealer last week but that hasn't happened.
Continuing to try...
Will do thanks - is there anyone there at Flemington Ford that you think could be helpful? Keep us posted on any names with the regionals as well, I'm really eager to communicate with someone that can help.
Same here. If you have any luck doing that please let us know.
I've been trying to find a way to switch delivery - my vehicle is READY FOR PRODUCTION but it hasn't hit the line yet. Keep trying to get Ford to help but so far they haven't been able to do anything. Really bad way to treat...
I agree with this approach. I haven't been able to get on the phone with Ford - the hold times for the department that handles this (Marketing Programs?) goes on for hours. However, I have been able to get a response and hopefully some help from Twitter.
If anyone knows a specific phone number...
Yes it's good advice.
I do have an attorney, a very very good one.
However, first I'm going to see if the Ford Marketing team can help here. I called a different dealer that is on the "No ADM" list and they said if I can get it moved there, they'll honor it. Or maybe they come up with...
Update on my saga:
Inspired by this forum and thread, I called the dealer again and spoke to their owner/"operating partner"
He said
All Broncos being marked up everywhere / No dealers are selling without a markup
100% certain I will pay a markup if I get the car from them (despite the fact...
It's not Holman.
I will post the name if they don't work with me towards a good resolution quickly.
I just heard back from the sales person who took my order who is "no longer in sales"
He told me someone else has my order there and they will call me back. When I asked if they were doing...
@Sherminiator Hi there, trying to follow the thread here but I couldn't find whatever the resolution was.
I'm in a similar situation with another dealer.
Were you able to resolve this? Transfer to another dealer? Any info appreciated. Thank you.