I'm pretty sure no matter what your letter says, your reply will be along the lines of:
Dear Valued Customer:
Thank you for being a loyal Bronco (TM) fan. We have taken the time to carefully review your correspondence. Rest assured, we value your opinions. We will be in touch with you every step...
Wrong. Tesla had to sue the state of Michigan - free market loving republican house, senate, and governor to be able to sell direct to consumers. Freedom. Free market. LOL, money talks and the money said nope. They still can’t sell a brand new car in Michigan.
What does this mean? “For loaner benefits, First-Day Rental Option must be included” Is there an optional coverage for rentals/loaners. I did not see that in the pricing anywhere.
Due to demand, the power dynamic will be different, but I have always asked that the removal of the badges be part of the sales contract for a new vehicle on vehicles where this could actually be done. Then in financing, when they hit me up with the $140 advertising (or whatever garbage fee it...
And this is why everybody hates dealerships. They are trained to say whatever it takes to get you in the door, and whatever it takes to make the sale regardless of the truth. We have been flat out lied to by dealers saying this or that is in stock when it’s not. Or come on in and we can order...