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  1. Does anyone know when order banks open for reservation holders?

    I have heard nada from dealership. I know it was the 12th, then I heard the 19th... The 19th is pretty soon and there has been no 2023 info (colors, prices, etc.) released. Has date been changed again?
  2. Dealership Issues

    we did they denied doing it. Said Ford did it. Then said they could cancel it; I could buy it as it’s coming; or they’ll sell it. I walked out and called Ford. Supposed to hear from a supervisor at Ford. I’ve been told that weekly from my Ford calls. So far nothing …
  3. Dealership Issues

    Still no call back from Ford. I have spent 7 hours on hold total and no one has any answers. Keep being told a supervisor will call me. It's been a month.
  4. Advice/help…dealer sold my order to someone else

    I cannot figure out how to do this. My dealership converted my order after I told them not to. I originally ordered a modular hardtop - black hard top. I did get an email awhile ago saying due to my top selection I would be waiting until late next year so I bought a vehicle I will hand down to...
  5. Dealer is ignoring me when I said to cancel order?

    How are you getting customer care to do anything. I’ve spent 7 hours on the phone waiting on hold and I’ve gotten no where on my reservation being converted to an order by Auffenberg Ford without my consent.
  6. Need order advice

    The dealership I chose in my hometown converted my reservation to an order without talking to me despite an email I sent 3 weeks ago stating I was not ready to order. I’m waiting for that high end top option I selected. They also changed my build negatively when they submitted. I’ve been bugging...
  7. Dealership Issues

    The dealership I chose in my hometown converted my reservation to an order without talking to me despite an email I sent 3 weeks ago stating I was not ready to order. I’m waiting for that high end top option I selected. They also changed my build negatively when they submitted. I’ve been bugging...
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