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Well said my Friend. No plan to buy from them again or take it there for maintenance, may be free for 2 years but not going there. Or maybe I will buy from them again after they realized how big of a crap storm I can cause......

That's why as the OP I picked my words carefully and only went to 4 stars because they fixed the issue. And I actually believed the manager when he said he was unaware of what was going on or would have nipped it in the bud sooner. I'm sure it has to do with his "employees" looking out for...

Glad you could take that position. I've done the same over the years and will in the future but I wasn't able too in this situation, as previous posts stated, this was a Christmas Present for my wife and her 1st ever "new" car, so yeah I could have walked away with a crying, upset, devastated...

I'm fixing too fix it. Had to leave the office for a meeting. The GM called sincerely apologized and was going to give me the $3k back immediately. I told him to give me the extended warranty and we'd call it even, since it was actually a little over $3k and he gave 2 years of maintenance. I...

Power in the people! The General Manager just called and made it right. So everyone please go remove the bad reviews. It worked and I'm happy. I got the extended warranty and 3 year maintenance package.

Appa Apparently I'm not in their database. LOL

Yup dead on. Matches exactly to what Ford sent me and the window sticker.

She’s a beast.

Resolution is all I want, what's fair. Doubt they will but fingers crossed, if not then as I told them last night I will never buy from them again and will tell everyone I know the same.

Google Maps

I saw that... morons... Build sheet shows 7/24/21. Wonder if I should email them where I received the email from Ford showing Order Received on 8/19/21

I am the OP. Sorry man just pissed off beyond belief. Wasn't trying to be short or anything. I bought a Mach-E from them back in July, same day I ordered the Bronco, and paid the market adjustment price, which was on me. Just when you are anticipating paying one price and then when you go to...

Some people are perfect and can't be convinced otherwise. He doesn't understand the issue being that I wasn't told about the ADM when I ordered and it was after the fact. He was and I'm happy for that but I also ordered mine before he did, be curious to see if they change his ADM from $1995 to...

That was all they gave me. They had website issues that day and Ford wasn't able to accept the order on that day. Want to see my receipt showing the deposit for $1k on the same day at the same time

There was no conversations when the order was placed July 24, 2021 about an ADM fee of any kind. The Build sheet clearly shows the MSRP of $50,105 which matches exactly what the Purchase Order and window sticker shows. They may have been clear with you but they were not with me. Apparently...

Let's reach out and see what they say....

Cleaned it up a little. Can't have big brother censoring me for saying sucks

cleaned it up a little. :)

that's strange because when I go to my reviews it shows up.

https://goo.gl/maps/NkdZUB6mLwu58DLx8 This link should be mine...