Honestly I didn’t think they would be able to help and they were really open the whole time telling me they didn’t know if they would be able to do much but they were the biggest help
i did my order way back it 2020 and had just
i did my order way back in 2020 and had done it through directly through the Ford, I submitted my reservation fee through the ford website directly and on my bank statement it shows (ford motor company) and not the dealership. It wasn’t till the...
In the long run they were fined 15k by the Utah department of commerce and still had to sell me a Bronco. One way or the other these dudes were the most unprofessional group I’ve ever had to deal with
I finally have an update and it’s truly been a roller coaster ride. After Ed Kenley Ford sold the bronco I got involved with Utahs department of commerce. This ended up going to ford corporates attorneys who told the dealership they were not allowed to do this and to avoid a substantial lawsuit...
The ford rep I spoke to said that
I had multiple messages with Ford and the department of commerce and utahs consumer protection agency. That’s just one of many screenshots from my interactions with ford. The first time I’d reached out to ford was 3/14/22 because on my conversation after...
I left the bad review because my salesman Bryce Taylor wasn’t responding to my messages and the 2 responses he gave me were rude and didn’t seem like he even read my messages and so I asked the dealership to switch me salesperson which they refused to to so after 3 more months of Bryce acting a...
The dealership name is Ed Kenley Ford in Layton Utah,
I worked with Bryce Taylor, sid smith and Doug Laub.
I had been In contact with Bryce for most the time my order was being built. He was always dismissive and rude but when it got around the time the bronco was shipped he stopped responding...
I don’t know if anyone can offer any advice. I reserved a 2022 Ford Bronco in 2020 directly from Ford. It was converted to an order and was built. I was given the VIN number and window sheet directly from ford. Ed Kenley Ford who was receiving the delivery of my Bronco started refusing the sale...