I was told the same thing and apparently only 1 guy does the entry updates and he won't be in the office tomorrow....how interesting when it's a big push for Broncos and no one will be in to do any conversions. Not at all happy the way Ford handled this... i am going from MY21, MY22 and to MY23...
My dealership said the system is down and not to come in that he will call :-( I see people posting they converted from MY22 to MY23 already, so I am wondering if the system really went down, or they are just overwhelmed and don't want people to bug them at the dealership?