Thanks for the tip. One would think submitting the drivers license showing the address we had when we ordered the Bronco and the drivers license matching our address on the new Bronco purchase docs should have cleared that up. At least at a halfway competent company. I guess not Ford.
The...
The dealer has made the effort to call on several occasions. They even had us submit my old and new drivers licenses to prove that we were the ones that ordered the Bronco and cancelled it and bought the new one, since we moved during the 17-month wait for the ordered Bronco. My impression is...
As an FYI, I justed attempted to email all 4 of these individuals. So far, ftoney and farley emails have bounced. Maybe they're no longer with Ford?
I am about to sue Ford, and thought I'd try one last time to contact someone other than their customer-facing representatives.
I have now been back and forth FIVE times each with Ford and the dealer to get the certificate for the $2,500 back. I bought a new 2023 Bronco from a dealer then cancelled my order. Ford says I qualify, but they don't have the certificate number - call the dealer. Dealer says they can't see...
Yeah, and the dealerships have some fault here, too. Both the order dealership and the dealership I bought the Bronco from could have picked up the phone and called their side of Ford, and neither one has yet made the effort, despite me asking the order dealership 4 times and the purchasing...
So we received the email asking order holders to remove all problematic options or risk having your order automatically cancelled. We had had a Bronco ordered, with a deposit paid, since July 2021. Outer Banks, hard top, lux, sasquatch, and towing. had already removed the towing and modular...
My F-150 is in the shop since the suspension wore out at 150k miles and it has two oil leaks and the panoramic moon roof is leaking for the 5th time, stinking the inside of my truck up (too bad, it's out of warranty now and the $1,250 I've paid the dealer to try to fix it three times was a...
Yep. Same here. And, again, I don't mean to denigrate the board at all. I just expect better from Ford.
And excuse me if I didn't see a post on the subject already. I shouldn't have to read a million posts on an unrelated website to find things out about my Bronco order. Ford should tell...
Here's the problem. I don't live on this board 24/7. I ordered a Bronco from a Ford dealership, who ordered one from Ford. There's what, a million posts here and they're all over the place with bits of information here and there. I'm new here, and slowly reading, when I feel like it.
I...
Indeed it would be nice to not just be abandoned to figure this crap out on a message board. Even if the message board is cool, it's completely irresponsible, unprofessional, and incompetent of Ford (and the dealerships) NOT to provide plain instructions and information.
I called Ford twice and neither rep knew. My 21 order was converted to 22 automatically because the same options were available. So it just rolled.
Now, at least per the rumors, Area 51 color won't be available for 23 models, so we will be triggered to re-order. Not sure what this means, and...
Right. 2023 here a lot of us come, having no clue when or where a Bronco might automagically appear in our stockings.
Meanwhile, I have an F-150 with 150,000 miles that is falling the hell apart. Oil leak, transmission shudder, fourth broken windshield, back sliding windshield track literally...
Unfortunately, I don't trust either one. But yeah, I got two different answers from Ford reps by calling the same number in a span of 20 minutes. So, this being the first time today that I've called Ford, and getting two different answers on a very simple question took my trust in Ford from a...
Thanks for the link! I'm not terribly worried about a $500-$1,250 increase, but that link was helpful.
It will be interesting to see if I get price protection or the "retail price protection" for the 22-23 conversion.
Either is probably better than going to a dealer and trying to haggle when...
The non-refundable deposit part sounds horrible, IMHO. If, through no fault of your own, they never make the dang thing, the dealer just gets to keep your $1,000? Meh. I wouldn't take that deal.