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Dealership saved itself $70 on a decal. Have the clearcoat wet sanded and polished by a paint shop. They may use a tool for removing paint runs to cut down that ridge before sanding. Take the bill to the dealership and complain loudly if they won't pay.

You won't see that chip once the rest of the roof cracks, bubbles, delaminates, etc. Not if but when.

I have it, in writing, from Ford. And in testimony under oath.

My top was fully replaced twice. The third cracked. Ford refused to replace it precisely because the cracking is widespread and they now consider it "normal." So much for your theory.

Yes, it's the longer of the 3-36 or the service part -- which for the top is 12 mos (and I forget what it is but I think there's a mileage limitation). I got the 12 mos directly from Ford. Edit: 12k miles like said above.

Ford does not give a shit. They will not lift a finger. Your only option is to sue. Forget about persuading Ford to give you a different hard top even if you offer to pay the difference. Ford knows this problem is extremely widespread and is going to limit its exposure as best it can. BTW...

Are these failures because of the common failure of the pinion seal?

I filed a complaint with NHTSA about this and never heard anything. I guess they all got DOGE'd.

Don't blame yourself for not getting a hard top. The MIC tops crack in the cold (and hot, and lukewarm, etc.) too.

Read your warranty, understand your state's lemon law, and be prepared to request a repurchase or replacement when necessary.

"Quid Pro Quo"

I got both front panels replaced for that reason (and the rest of the top for other reasons). The center weatherstrip was also popped up near the back toward the center panel. The panels had never been off and got worse over time. That was the first time Fix Or Repair Daily replaced my hard...

Yes

That's awesome -- the Chinese market gets a MIC top that is made the same way as the Shadow Black and White tops. And the USA gets the recycled Amazon cardboard box MIC tops. Ain't that grand! And to top it all off, the Chinese manufacturer is going out of its way to proclaim that it's not...

I don't think you bothered to think through what I said: "You do know that if a BBB claim isn't settled immediately and goes to arbitration, the arbitrator's award is binding on the manufacturer but not the owner, right?" The arbitrator's award is binding on Ford. It's not binding on the...

What fucking good is that if small claims court can't give you more than a few grand. BBB is free and often the best first and last step. And like I said in another thread, read the sale agreement. Arbitration is often REQUIRED before going to court. Jesus Christ you are a PIA. Go to law...

Read the website before coming on this forum and giving bullshit advice.

These tops crack on Raptors too. And Raptors have the extra brace. So I'm not sure about the flex theory. I'm convinced it's just a piss poor design.

You do know that if a BBB claim isn't settled immediately and goes to arbitration, the arbitrator's award is binding on the manufacturer but not the owner, right? And you do know that small claims can be limited to a few thousand dollars, far less than the cost of a MIC (or preferably...

I was an early reservation holder and waited until the last moment to convert to an order in November '22. I was holding out for the black/painted tops but they never came. I also thought the MIC problems were "fixed" after Ford recalled and replaced all the MIC 1.0 tops. Turns out, I was a...