Their whole launch,and reservation system and communications shows their incompetence.If there are still constraints and/or slowdowns in production (and I assume there will be), it gets even uglier.
Ford could allay these concerns with effective communication to reservation holders. But they have been brutally incompetent on that score.
Suppling good clear information to reservation holders would help a lot, especially those that are pushed to 22 model year. Let us know if we will get a 22 based on or reservation time stamp and our chosen dealer, let us know if we will be pushed to 23. Don't keep us in limbo for 3 plus years.
You are 100% correct. Ford is forgetting their dealers need customers.Ford's customers are the dealers, through their franchise agreements. We buyers are the dealers customers, and Ford does not forget that.
I have had one Ford, rear end failed at 60,100 miles, 100 out of warranty. Dealer helped me get Ford to pay for most of the 7500 dollar repair. Dealer knew it would be my first and last Ford if I footed the whole bill. I paid 1800.
This Bronco fiasco has my dealer worried, they know if I do not get my Bronco in 2022 that my truck is the First and Last ford I will ever own. They know my wife will not be getting a Lincoln from them.
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