📝 UPDATE Dec 12th: My Letter to the Ford Executive Team: Submitted Customer Feedback Proposal and Response

[Cat]

I was going to draft a post almost identical to yours highlighting many of the same issues. Don't forget Ford employees left testing equipment attached to the OBD plug and spare/random parts left in the vehicle. I also have a Wildtrak on order and I'm in discussions with Toyota and wife to cancel it and get a 4 runner. At age 55, I just retired and this would have been my first American car.

I am a retired executive from a Fortune 500 company where I oversaw all kinds of production in my lifetime. I can tell you right up front this is almost purely a leadership issue at Ford. Lack of accountability on their work force and insufficient management controls (which include QA/QC). It's just embarrassing some of the things that are being delivered ad their disastrous rollout. SMH

I hear you loud and clear.

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[Herbie]

No!!! I missed/forgot reading about that. What a shame.

The list is pretty exhaustive, the fact that you took your time to share your concerns to Ford on behalf of all of us is truly amazing and I really appreciate it. You went above and beyond for us enthusiasts. Now if they cancel scheduling for quality control corrections, I might be coming to your house for the holidays to drive your ride that is being built.

 

[Cat]

@Cat How much would it cost me to have you address the Dirt Mountain situation with the Food executives? I could pay you with stickers, a hammock and/or a flag. Name your price!

Well, the, "Food executives", might like a pineapple . <devilish grin>

 

[Cat]

The list is pretty exhaustive, the fact that you took your time to share your concerns to Ford on behalf of all of us is truly amazing and I really appreciate it. You went above and beyond for us enthusiasts. Now if they cancel scheduling for quality control corrections, I might be coming to your house for the holidays to drive your ride that is being built.

Funny!! Come on over!

 

[Ryuk]

I just don't understand how the mismatched seats did not get seen
Especially the one with the driver seat that had different top and bottom.
I just can't imagine the person who installed that, did not notice.
That's just a serious IDGAF

 

[tracythemighty]

Thank you for doing this. I hope someone starts addressing these issues. I get it's the first year and covid, but some of the things that have happened to people have nothing to do with all that. Thanks!

 

[HBTFD]

If the warranty claims from any auto manufacturer were released to the public everyone would be shocked.

 

[Cat]

I just don't understand how the mismatched seats did not get seen
Especially the one with the driver seat that had different top and bottom.
I just can't imagine the person who installed that, did not notice.
That's just a serious IDGAF

Yup...and the Ford Exec agrees with you and I.

 

[4X4XFAR]

If the warranty claims from any auto manufacturer were released to the public everyone would be shocked.

Yes.
There's nothing about a 2 door Bronco built on a Ranger platform that scares me.
If there are issues, either Ford (or I) will fix them.
I'm happy to buy an American-made vehicle (as per my F250, Mustang and FoST) and truly appreciate the hard work being done to produce an affordable and capable vehicle.

 

[Ramble_Offroad]

As a Ford Warranty Admin, I have yet to see this, in any application of the 2.7. I am watching for it though.

Thank you for your reply. Additional forum info on this topic here.

https://www.bronco6g.com/forum/thre...2-7-engine-tracking-thread-ford-please.28682/

There are several more threads with similar stories.

https://www.bronco6g.com/forum/thre...-big-bend-3wk-old-1000mi-2-7l-ecoboost.26787/

https://www.bronco6g.com/forum/threads/bronco-2-7l-broke-down.28918/

https://www.bronco6g.com/forum/threads/2-7l-issue.23375/

https://www.bronco6g.com/forum/threads/bronco-2-7l-issues-cel-codes-and-airbag-warning-light.20469/

 

[The Dmv]

Sometimes the executives use these failures as a hammer to pummel the leadership team they deprived of resources, gave one way unrealistic goals and failed to support.

Hammer away if it keeps garbage from rolling off the line.

 

[Tornado_735]

Thank you for your reply. Additional forum info on this topic here.

https://www.bronco6g.com/forum/thre...2-7-engine-tracking-thread-ford-please.28682/

There are several more threads with similar stories.

https://www.bronco6g.com/forum/thre...-big-bend-3wk-old-1000mi-2-7l-ecoboost.26787/

https://www.bronco6g.com/forum/threads/bronco-2-7l-broke-down.28918/

https://www.bronco6g.com/forum/threads/2-7l-issue.23375/

https://www.bronco6g.com/forum/threads/bronco-2-7l-issues-cel-codes-and-airbag-warning-light.20469/

I feel like maybe I should clarify: I was not casting doubt on there possibly being issues with the 2.7, it's just not something I have seen where I work. I just wonder if it's not a specific lot of engines or a specific VIN range.

 

[North7]

@Cat, amazing outreach you did, THANK YOU, let's hope Ford delivers results.

 

[HBTFD]

Yes.
There's nothing about a 2 door Bronco built on a Ranger platform that scares me.
If there are issues, either Ford (or I) will fix them.
I'm happy to buy an American-made vehicle (as per my F250, Mustang and FoST) and truly appreciate the hard work being done to produce an affordable and capable vehicle.

Well said. Launching a new vehicle is an extremely difficult task. Throw in an entirely new nightshift workforce coupled with insane supply chain issues and government imposed covid protocols only adds nitroglycerin to a dumpster fire. There are plenty of leadership questions around not following the PAPP process (MIC top to start with) but most of the plant controllable QC issues noted on this forum are lower than expected for the circumstances MAP has gone thru.

 

[OhhhhhhSnap]

I just don't understand how the mismatched seats did not get seen
Especially the one with the driver seat that had different top and bottom.
I just can't imagine the person who installed that, did not notice.
That's just a serious IDGAF

Pretty simple. Weed is legal in MI.

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