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Frito_nole

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ITS HERE!!!!! ITS HERE!!!!! ITS HERE!!!!!

No pictures yet, but it’s getting the console safe installed and should be ready to pick up tomorrow!!!!!

@Frito_nole did yours come in?!?
It did!! How did they react to your OCD checklist and customer satisfaction fund questions?
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OkieB6G

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Clubs
 
here is what i get
Maybe since there is no record of my VIN it will not allow the email contact.

91B9C631-AE12-4F59-8EE7-60881F5A93D6.png
That is strange. I just tried yours too and it doesn't work, but switching it to my VIN works just fine.
 

Cat

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Alvin Olson

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That is strange. I just tried yours too and it doesn't work, but switching it to my VIN works just fine.
Thanks for the sanity check.. I really thought it was just me.
 

buzzcutt2

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JFelty

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Still no status change from, "In Production". So, you know what's coming, right??

Here's today's Purgatory Party Sad Song:

Where oh where, can my WildTrak be?

We play the Waiting Game
For some, the trackers stay the same
Always searching, always seeking
Promising ourselves, no more peeking

Our Broncos are a labor of love
The accessories catalog we're connoisseurs of
Colors and trims are chosen with care
We look to each other to see what we share
.
To our Forum, we are enmeshed
The cycle of hope and dismay are refreshed
Some got production pictures off the line
For us in Purgatory, we'll continue to pine

Where oh where, can my WildTrak be?
I love it! Maybe they dont like WTs my Cyber Orange 4dr is also lost in Bronco purgatory. :(
 
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Baja

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Here is the tracking info from an earlier thread by an ? administrator. This worked fine for me this p.m. PM me if it doesn't make sense or doesn't work.

"There are two major rail companies.

CSX is everything east of the Mississippi
UP is everything west of the Mississippi

But they all start out on CSX so once [CSX has] it in their system, they will follow it all the way.

So, how do you track your truck on a railcar?

First and most important. Never talk to live personnel at the railroad! Only use the automated phone system. If it attempts to transfer you to a live person, please hang up. The railcar information we are provided by is given as a courtesy and if we call live personnel we may lose the access and ability to track.

CSX
1. Call the CSX 1-800-235-2352
2. When prompted for location or weight, say location.
3. When prompted for the [rail]car initials, say CN (or whatever initials you have) then wait for the next prompt.
4. When prompted for the [rail]car number, say 907048 (or whatever your number is)
5. When prompted for next car say DONE.
6. That's it; enjoy your updated status report.

Union Pacific
1. Call UP at 1 800 877-5123
2. Follow phone prompts for Trace
3. Say the railcar number completely and clearly (example CN123456) letters and numbers all together
4. Listen for your update" /end quote from earlier thread
Tracked it last night and the status was empty in Nashville on 1/19! Hopefully the palsapp will be updated today!
 

LeeroyJenkins

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@LeeroyJenkins and I were on this same train. I have sent an email to my salesman and they are planning to go pick her up In the next few days. Excited!!!
Last I checked it still said OK??? 😭 I got left behind.
 
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Cleehb

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I don’t know how you guys are getting your rail numbers from Ford. I called again and got a different lady and she just said it’s in transit. When I asked for rail car number she says they have limited information available. I said others are calling and getting them and she pushed it off on the dealer again and says she didn’t have access to it. 😟
 

Alvin Olson

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I don’t know how you guys are getting your rail numbers from Ford. I called again and got a different lady and she just said it’s in transit. When I asked for rail car number she says they have limited information available. I said others are calling and getting them and she pushed it off on the dealer again and says she didn’t have access to it. 😟
My guess is they have hired some outsource labor that has access to limited information for updates. Sometimes you get an actual internal person that can update you.
Just a guess on my part, but it would make sense.

Your dealer, if they want to, can simply look at the DORA and tell you the Rail Car number.
Good luck with that as well.
 

Jazer

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Has anyone that has taken delivery of a 2.7 confirm/deny whether they have fixed from factory, the 2.7 coolant hose issue?
 

abbydiver

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It did!! How did they react to your OCD checklist and customer satisfaction fund questions?
I forgot the OCD checklist, 🤦🏼‍♀️ but he said they did receive funds for the customer satisfaction but they haven’t decided how to handle them yet. The safe is being installed in mine today! He said he inspect for the rail damage and They had one bronco with a dented tailgate that the customer didn’t even notice but that Ford sent them a new tailgate and they replaced it at the dealership’s body shop.

I’m going to email him the most recent checklist now. Said no problem on no dealership stickers.
Who is your salesman? I’ve got Lorenzo for trade and financing, which I already have arranged.
 
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Cleehb

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My guess is they have hired some outsource labor that has access to limited information for updates. Sometimes you get an actual internal person that can update you.
Just a guess on my part, but it would make sense.

Your dealer, if they want to, can simply look at the DORA and tell you the Rail Car number.
Good luck with that as well.
I emailed her last week and she told me Dora is an outdated system and she can’t see anything like that 😂🤷‍♀️ So I’m totally in the dark except for looking at the UnitedRoads webpage, which says it’s an active. My tracker flipped a shipped before I got my production picture over a week ago.
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