- First Name
- Grace
- Joined
- Apr 21, 2022
- Threads
- 5
- Messages
- 575
- Reaction score
- 830
- Location
- New Hampshire
- Website
- www.instagram.com
- Vehicle(s)
- 2022 Ford Bronco Outer Banks!
- Your Bronco Model
- Outer Banks
FWIW. I did my every couple day obsession with either the chat or call line. Seems that there is a sense of urgency (real or perceived). The nice fella said they absolutely have to resolve everything by end of July as they will be bumping into MY23 come Aug/Sep when the assembly lines need to be re-tooled.
I try to be as pleasant as possible to these guys even though I am beyond frustrated. I asked (again) if there was anyone else higher up on the food chain that I could talk to and to my surprise he said yes. But...he said that they would likely just give me the same info. So I opened a case # and I am supposed to get a call back in 5-7 biz days. It probably won't go anywhere, but I will feel better giving them a piece of my mind and venting about the clusterf*ck for reservation/order holders. I also mentioned that I am not thrilled with the fact that I will receive a car that has been sitting partially built in a parking lot for lord knows how long. It didn't bother me at first, but now it does. I guess I assumed that it wouldn't sit as long as it potentially will.
Oh well. Just had to share here cause my cats are sick of listening to me.
I try to be as pleasant as possible to these guys even though I am beyond frustrated. I asked (again) if there was anyone else higher up on the food chain that I could talk to and to my surprise he said yes. But...he said that they would likely just give me the same info. So I opened a case # and I am supposed to get a call back in 5-7 biz days. It probably won't go anywhere, but I will feel better giving them a piece of my mind and venting about the clusterf*ck for reservation/order holders. I also mentioned that I am not thrilled with the fact that I will receive a car that has been sitting partially built in a parking lot for lord knows how long. It didn't bother me at first, but now it does. I guess I assumed that it wouldn't sit as long as it potentially will.
Oh well. Just had to share here cause my cats are sick of listening to me.
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