Sponsored

šŸ›  9/6/21 Build Week Group

NM_21Bronco

Badlands
Well-Known Member
Joined
Jul 15, 2020
Threads
3
Messages
883
Reaction score
2,381
Location
New Mexico
Vehicle(s)
2019 Explorer
Your Bronco Model
Badlands
To those bringing up the late delivery form via Ford regional rep, that was me who mentioned it and itā€™s part of what got mine shipped finally. Itā€™s only part of it, also depends on how good of a relationship your GM has with that rep from what I just went through. My situation is a bit different than most everyone here though, so it may work but it may not. Always worth trying to get the form submitted but canā€™t be done until AFTER your estimated delivery window has passed.

Not sure if yā€™all saw me also mention that the dealerships donā€™t see when our rigs are estimated to deliver, only customers seem to be getting that notification. So share the delivery window with your dealer when you see that email to keep them in the loop. They should be on the same page to contact the Ford rep once that date has passed and help sort it out. I think they have some pull still with rail, but convoy may be a harder one to do a whole lot about right now.

A lot of this could be worked out if Ford would allow people to do all the paperwork with their dealer and go pick it up if theyā€™re able. Other manufacturers have done this, and many other changes have happened during the pandemic. Might be time to switch it up because those lots arenā€™t gonna empty themselves and customers are getting upset with the continued lack of delivery and open communication.
My dealer can actually see my eta but I still don't think that means much. Thanks for all the info
Sponsored

 

itbesandrodoe

Big Bend
Well-Known Member
First Name
Alessandro
Joined
Jul 20, 2021
Threads
22
Messages
377
Reaction score
737
Location
PA
Vehicle(s)
2016 Fiesta ST
Your Bronco Model
Big Bend
Clubs
 
My dealer can actually see my eta but I still don't think that means much. Thanks for all the info
My sales guy told his manager about it and they are reaching out to the rep to see what they can do. I am a week past my window.
 

NM_21Bronco

Badlands
Well-Known Member
Joined
Jul 15, 2020
Threads
3
Messages
883
Reaction score
2,381
Location
New Mexico
Vehicle(s)
2019 Explorer
Your Bronco Model
Badlands
My sales guy told his manager about it and they are reaching out to the rep to see what they can do. I am a week past my window.
I'm not passed my eta yet (10/17) but mine was scheduled out longer than most people's. I thought that was promising at first but not looking that way now
 

tippydee

Badlands
Well-Known Member
First Name
Tiffany
Joined
Sep 10, 2021
Threads
0
Messages
134
Reaction score
349
Location
Virginia
Vehicle(s)
Four Mustangs (68, 89, 94, 14)
Your Bronco Model
Badlands
My dealer can actually see my eta but I still don't think that means much. Thanks for all the info
They can see it in visibility at a certain point, but we are the first to be notified. They donā€™t get a notification, itā€™s only if they look it up or the customer tells them itā€™s got an ETA assigned. In a lot of ways we are learning more than the dealers are, which has its drawbacks in the grand scheme of things. They canā€™t help what they arenā€™t made aware of is my point. Iā€™ve run into it a few times with mine, Iā€™ll see notifications but the dealer hasnā€™t been made aware of anything on their end and have to dig into it. I feel for our dealers right now, theyā€™re the ones having to deal with the unhappy customers at no fault of their own. Trying to think of something nice to do for mine as a thank you for putting up with my phone calls, questions, and for going to bat for me to get my rig here. I know itā€™s their job, but showing appreciation doesnā€™t hurt anyone.
 

Sponsored

VarsityVillain

Wildtrak
Well-Known Member
Joined
Jul 23, 2021
Threads
2
Messages
51
Reaction score
124
Location
Indiana
Vehicle(s)
Gmc
Your Bronco Model
Wildtrak
She has been dispatched and is on her way! How do we see the stops? Someone said something about putting one of the numbers in or something lol idk
In palsapp there was a column for trip number I believe. Search using that number and it will show all of the vins on the same trip and I presume on the same truck as yours!
 

j_marinelli

Badlands
Well-Known Member
Joined
Jan 21, 2020
Threads
68
Messages
3,611
Reaction score
15,932
Location
Spring Branch, TX.
Vehicle(s)
2021 Bronco
Your Bronco Model
Badlands
Clubs
 

Hoosier.Bronco

Badlands
Well-Known Member
First Name
Hoosier
Joined
Oct 13, 2020
Threads
3
Messages
100
Reaction score
281
Location
Indiana
Vehicle(s)
2017 F150 KR, 2011 Mustang GT
Your Bronco Model
Badlands
Clubs
 
Ford Bronco šŸ›  9/6/21 Build Week Group 2F55C913-53B8-410E-B176-B30C6F735441

little late but thanks Ford. Technically this is my 7th Delivery date 10/17
 

Sponsored

Hoosier.Bronco

Badlands
Well-Known Member
First Name
Hoosier
Joined
Oct 13, 2020
Threads
3
Messages
100
Reaction score
281
Location
Indiana
Vehicle(s)
2017 F150 KR, 2011 Mustang GT
Your Bronco Model
Badlands
Clubs
 
super weird actually been like 5 days and I have not gotten an update.
So weird. I didnā€™t have crap for a while until today. So hopefully the same for you the next couple days.
 

vande1

Badlands
Member
First Name
Lake
Joined
Sep 15, 2021
Threads
1
Messages
12
Reaction score
46
Location
South Dakota
Vehicle(s)
2021 Bronco Badlands SAS
Your Bronco Model
Badlands
Took possession with 15 miles on it today and will have 300 miles on it here in a little bit. This thing rocks. Wider more stable wrangler with more power. Wind pushes it around a lot less..

softtop is not that loud actually believe it or not.

269812A9-6377-4C4A-929C-C49F3B022118.jpeg


F4C2F643-9C5E-4FAC-9720-6B42103DFBB3.jpeg
Sponsored

 
 


Top