12" display screen went black. Had to disconnect battery to reset

[Bronco-ocnorB]

Is this where those of us that don't really want a screen ask for a screen delete option?

I would take a analog set up anyway of the week.

Ok, I will tell myself to "get off my lawn"!

Really though, that is unfortunate and hopefully not a gremlin that you have to deal with for long.

 

[survivormanca]

This is better than my cmax. Randomly the radio won’t turn off when you turn the car off. The fix is to pull a fuse. Ford still won’t acknowledge it.

 

[Thomas1984]

Just curious but were you using any phone functions prior to your problem?
Saying this after having issues with android auto/sync3 messing with the display.
And yes, there are plenty of screen going completely blank issues with 3 though mine has not gone that far gone.

Yes I was speaking to my brother in law through Bluetooth 10 minutes before! I have an iPhone 10

 

[BroncoBenni]

While I was out driving around The 12” screen just got glitchy and went black. I pulled over and turned the bronco off for a few minutes then I turned it back on, it was still black, I hit the camera button and the camera came on, the radio was coming on and off also. I turned it off again and disconnected the negative battery terminal for a few minutes to reset. That seemed to do the trick now it works fine again.

I have had sync 2 and 3 and they would always randomly go black and come back on in a bit. Usually happened when updates were being done

 

[ttboy]

I told my salesman.

ya he dont giv a sht

 

[ttboy]

While I was out driving around The 12” screen just got glitchy and went black. I pulled over and turned the bronco off for a few minutes then I turned it back on, it was still black, I hit the camera button and the camera came on, the radio was coming on and off also. I turned it off again and disconnected the negative battery terminal for a few minutes to reset. That seemed to do the trick now it works fine again.

glad its an easy fix...man thankfully I have you guys with all this handy knowledge....I am not so handy unfortuneately but eager to learn.

 

[Zero_chance]

While I was out driving around The 12” screen just got glitchy and went black. I pulled over and turned the bronco off for a few minutes then I turned it back on, it was still black, I hit the camera button and the camera came on, the radio was coming on and off also. I turned it off again and disconnected the negative battery terminal for a few minutes to reset. That seemed to do the trick now it works fine again.

Best to let the dealer know in case any issues need to become a future software update. This is a fairly common issue that occurs on most makes and models with an infotainment screen, as well as most technology with a screen, period. There’s usually a combination of buttons that can be hard pressed to reset it. Otherwise, Ford occasionally calls for a hard reset. Disconnect battery terminals and touch them together to discharge any residual energy for a few minutes then reconnect and it should resolve. If it does not then a trip to the dealer would be warranted at that point.

 

[tjnoffy]

Which buttons? Thought the whole thing was a touchscreen without buttons

Sounds like these buttons for the stereo...

 

[Aardvark53]

First glitch and you are on it man.

 

[Deleted member 3063]

Yes I was speaking to my brother in law through Bluetooth 10 minutes before! I have an iPhone 10

Thanks for responding, I was looking for bread crumbs! Your sync is computer interfacing with several other computers, things can get weird. Doubt your call caused an issue though.

 

[redone17]

From the manual:
Why do I experience different driving characteristics?

If you disconnect the battery, your vehicle may exhibit some unusual driving characteristics for about 5 mi (8 km) after you reconnect it. This is because the engine management system must realign itself with the engine. You can disregard any unusual driving characteristics during this period.

Found that interesting...

 

[Ramble_Offroad]

While I was out driving around The 12” screen just got glitchy and went black. I pulled over and turned the bronco off for a few minutes then I turned it back on, it was still black, I hit the camera button and the camera came on, the radio was coming on and off also. I turned it off again and disconnected the negative battery terminal for a few minutes to reset. That seemed to do the trick now it works fine again.

Report with dealer please.

 

[dcg2]

How did you F up the screen OP... We know it was YOU that must have done something wrong.

Did you wax it?, Take it off road? Look at it funny?

J/k

@Thomas1984

Just admit it... YOU WAXED IT DIDNT YOU

 

[FlyingBronco]

How did you F up the screen OP... We know it was YOU that must have done something wrong.

Did you wax it?, Take it off road? Look at it funny?

J/k

He touched it. Word is you are not supposed to touch the screen. /s

 

[Jackattack]

Where can I get a fist year Chevrolet? That sounds badass!

(I know it's a typo, I couldn't resist )

Hah! Ya got me! Guess I should have said first year of a new gen? Lol

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