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BroncoKing610

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I feel like with no response/info from @Ford Motor Company & this occurring in at least .1% of all 2.7L warrants a safety report to the NHTSA…Many of these incidents are happening on highways which poses a safety risk & it’s been months of this now & no fix or official response from Ford - https://www.nhtsa.gov/report-a-safety-problem#vehicle
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Bmadda

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Once a valve drops in the cylinder anything can happen. I'm talking about what is causing the valve to drop. Is it the valve itself or the retaining of the valve... If it is the retaining, it can be fixed fairly straightforward.
The working theory at this point is that the valve stem itself is breaking. Nothing has refuted that yet. We have a side theory that it's only the intake valve. All of this is based on limited info from a few cases...but they all seem to follow a distinct pattern. All depends on how deeply the tech wants to get involved in his diagnosis, and how much info he puts on the order, or tells the customer. When a low mile vehicle comes in under warranty w/0 compression on a cylinder and obvious mechanical damage, there isn't a whole lot he's got to do to prove it needs a motor. Some may get a little curious and share what they find w/the customer, and those reports are really all we have to go on. My advice to those in this situation is to try NOT to show your anger and frustration to the service people...instead be curious as to how this happened. They know a failure like this makes the customer extremely unhappy, and they aren't looking forward to talking to a disgruntled customer. Be cool towards them and they will be cool towards you,, and might give us more info?
 

jwoobs

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JollyFolly

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Are you at Palmetto ?
Jones Ford. Honestly the purchase process wasn’t the greatest either w/them. I am sure The whole process from Ford Corporate is making me feel that way, but now w/the lack of empathy coming from the service department, I am beyond frustrated w/this dealership. I would think the GM would be calling trying to do whatever it is they think is right, however I don’t even know if the issue has gone above my tech.
 

JollyFolly

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The working theory at this point is that the valve stem itself is breaking. Nothing has refuted that yet. We have a side theory that it's only the intake valve. All of this is based on limited info from a few cases...but they all seem to follow a distinct pattern. All depends on how deeply the tech wants to get involved in his diagnosis, and how much info he puts on the order, or tells the customer. When a low mile vehicle comes in under warranty w/0 compression on a cylinder and obvious mechanical damage, there isn't a whole lot he's got to do to prove it needs a motor. Some may get a little curious and share what they find w/the customer, and those reports are really all we have to go on. My advice to those in this situation is to try NOT to show your anger and frustration to the service people...instead be curious as to how this happened. They know a failure like this makes the customer extremely unhappy, and they aren't looking forward to talking to a disgruntled customer. Be cool towards them and they will be cool towards you,, and might give us more info?
I had my wife’s 4 runner w/me yesterday, so I never figured out the whole loaner piece. I also sat at the dealer for 8 hours (mostly working) while they changed brakes on her car. I told my tech/service person I would be calling back today when I had more time to understand more in detail what happened, and the process moving forward. The engine’s in catalog are on back order. So they needed to contact someone else to expedite, they said they should have an answer on how long this will take as soon as the understand expedited side.
I will get as much detail as possible, much easier to make notes over the phone. I’ll ask for the spark plug as well. I am sure the tech has it.
 

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mbryant1985

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Should be able to run 1 qt low without issue, but new engines burn oil so if you start 1 qt low to begin with you could be 2 qts low or more by 3000 miles.
I can say one thing that I've personally witnessed, a few years ago I was working at a service station on Saturdays for extra weekend cash. One day while servicing a very new vehicle (sorry I can't remember the type but I'm almost certain it was an import) the hood tech accidentally filled the vehicle with conventional oil instead of full synthetic as required (oil weight was the same). Upon start check, the car ran like absolute shit...as if a spark plug was missing. We quickly identified the issue, drained it, and refilled it with fully synthetic, and it purred like a kitten. If I hadn't have been under the vehicle myself when it happened, I would never believe that could affect an engine as it did.

My point is that if oil formula and chemistry can do that to an engine...not enough oil could do far worse in my opinion. 7 quarts and everybody quit looking at the dipstick lol.
 

DrSquatch

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1) @mmcq - thread** - fail~July 21, 1146 mi
2) Jose Hernandez - posted - fail~Dec 2 ?
3) @jeremy.wilson237 - 1st post, further - fail Dec 10, 2012 mi
4) @ToddGinGA - 1st post, update - fail Dec 5, 1358 mi
5) @Bubbabow - 1st post, update - fail Nov 21, 4000 mi
6) @Nikole - 1st post - fail~Nov 1 ?, 2900 mi
7) @Hailey Jo - 1st post - fail Dec 4, 3581 mi
8) @Lance103222 - 1st post, update - fail Dec 23, 2024 mi
9) father of @Shinoko - 1st post, further - fail Nov 21
10) @estone28 - thread** - fail Oct 21, < 1000 mi
11) Steve Seale - posted - fail Oct 22, 0003 mi
12) @Broncoshrimp - thread** - fail Sept 10, 2400 mi, new 2.7L
13) fbf of @bytheway - 1st post - fail Oct ?
14) @yogi_stvl - 1st post, further - fail Sept ?
15) charr124 @BN - posted - fail Oct ?, 1524 mi
16) @roofone - posted - fail Sept ?
17) @69 Mach I - thread** - fail Nov 14, 2744 mi, new 2.7L**
18) @Broncitis - posted, further - fail~Nov 5, 2200 mi
19) @Broncitis - replacement also failed - Dec ?
20) @International_George - 1st post, thread - fail Dec 24, 1795 mi
21) @Slosh1 - update, further - fail Dec 31, 3000 mi
22) @JollyFolly - 1st post, update - fail Jan 8, 4500 mi
23) @SS Hawk - 1st post - fail Jan 8, 1238 mi

** threads covering their repair experiences - (lines 17, 10, 12, & 1)

- so far the engine build-dates run 21159 - 21224 - see how to read Engine Ser#

- maybe the frequency of failures seems less than last month ?
- in October a Ford employee (@Jay3630, deleted soon after) made five posts re 'bad batch of brittle valves' - 'April batch' - see posts #1, #2, #3, #4, #5
- if the failures are caused by 'bad valves', maybe that 'April batch' has been working its way thru the system - then the problems could subside

If Your Engine Fails - dealer service of course - also :
- good to call Ford Customer Svc - expedite repair, communication, cover rental
- good to send VIN & full name to @Ford Motor Company here in B6g
- engine ser# would be very helpful in B6g build-date tracking efforts

example Engine Ser# Labels -

engine ser# & build date 21160 c.jpg

engine ser# & build date 21308 c.jpg


- B6g trying to see if the failures are confined to a range of engine build-dates
- maybe they were all built in same couple months ? - see also 2.7 Failed Engine Tracking Thread
- for 13 of the engine failures we have the build-date info

Engine Build-DateFail DateMileage
21159 - (08 June)​
08 Jan '22​
4500​
21160 - (09 June)​
10 Sept '21​
2400​
21161 - (10 June)​
14 Nov '21​
2744​
21165 - (14 June)​
08 Jan '22​
1238​
21166 - (15 June)​
~ 01 Nov '21​
2900​
21175 - (24 June)​
24 Dec '21​
1795​
21207 - (26 July)​
23 Dec '21​
2024​
21209 - (28 July)​
21 Oct '21​
< 1000​
21209 - (28 July)​
04 Dec '21​
3581​
21214 - (02 Aug)​
10 Dec '21​
2012​
21216 - (04 Aug)​
? Oct '21​
??​
21224 - (12 Aug)​
05 Dec '21​
1358​
21224 - (12 Aug)​
31 Dec '21​
3000​

I just want to jump in and say this is an awesome in-depth and researched post. Thanks for putting it together.
 

bbarnshaw

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Does anyone have an engine built within those dates with > 5000 miles. I wish we had that statistic to see how bad the problem is.
The latest one had the most miles around 4,200 give or take. He's my buddy and has been texting me updates. All the others had much lower miles.
 

Lance103222

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New design Bronco 2.7 oil pan- requiring 7 quarts ?
Are oil starved cam phasers possible ?
I will be doing an update tomorrow. I have been blowing up Ford Motor via phone and e-mail to every department and Executive and can find contact info on. I received a call from Michigan yesterday, promising me an update sometime today (Tuesday 1/11/21). After that call, I will do a post about what the dealer told me yesterday vs what Ford Michigan tells me today. Fingers crossed its good news.
 

Lance103222

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1) @mmcq - thread** - fail~July 21, 1146 mi
2) Jose Hernandez - posted - fail~Dec 2 ?
3) @jeremy.wilson237 - 1st post, further - fail Dec 10, 2012 mi
4) @ToddGinGA - 1st post, update - fail Dec 5, 1358 mi
5) @Bubbabow - 1st post, update - fail Nov 21, 4000 mi
6) @Nikole - 1st post - fail~Nov 1 ?, 2900 mi
7) @Hailey Jo - 1st post - fail Dec 4, 3581 mi
8) @Lance103222 - 1st post, update - fail Dec 23, 2024 mi
9) father of @Shinoko - 1st post, further - fail Nov 21
10) @estone28 - thread** - fail Oct 21, < 1000 mi
11) Steve Seale - posted - fail Oct 22, 0003 mi
12) @Broncoshrimp - thread** - fail Sept 10, 2400 mi, new 2.7L
13) fbf of @bytheway - 1st post - fail Oct ?
14) @yogi_stvl - 1st post, further - fail Sept ?
15) charr124 @BN - posted - fail Oct ?, 1524 mi
16) @roofone - posted - fail Sept ?
17) @69 Mach I - thread** - fail Nov 14, 2744 mi, new 2.7L**
18) @Broncitis - posted, further - fail~Nov 5, 2200 mi
19) @Broncitis - replacement also failed - Dec ?
20) @International_George - 1st post, thread - fail Dec 24, 1795 mi
21) @Slosh1 - update, further - fail Dec 31, 3000 mi
22) @JollyFolly - 1st post, update - fail Jan 8, 4500 mi
23) @SS Hawk - 1st post - fail Jan 8, 1238 mi

** threads covering their repair experiences - (lines 17, 10, 12, & 1)

- so far the engine build-dates run 21159 - 21224 - see how to read Engine Ser#

- maybe the frequency of failures seems less than last month ?
- in October a Ford employee (@Jay3630, deleted soon after) made five posts re 'bad batch of brittle valves' - 'April batch' - see posts #1, #2, #3, #4, #5
- if the failures are caused by 'bad valves', maybe that 'April batch' has been working its way thru the system - then the problems could subside

If Your Engine Fails - dealer service of course - also :
- good to call Ford Customer Svc - expedite repair, communication, cover rental
- good to send VIN & full name to @Ford Motor Company here in B6g
- engine ser# would be very helpful in B6g build-date tracking efforts

example Engine Ser# Labels -

engine ser# & build date 21160 c.jpg

engine ser# & build date 21308 c.jpg


- B6g trying to see if the failures are confined to a range of engine build-dates
- maybe they were all built in same couple months ? - see also 2.7 Failed Engine Tracking Thread
- for 13 of the engine failures we have the build-date info

Engine Build-DateFail DateMileage
21159 - (08 June)​
08 Jan '22​
4500​
21160 - (09 June)​
10 Sept '21​
2400​
21161 - (10 June)​
14 Nov '21​
2744​
21165 - (14 June)​
08 Jan '22​
1238​
21166 - (15 June)​
~ 01 Nov '21​
2900​
21175 - (24 June)​
24 Dec '21​
1795​
21207 - (26 July)​
23 Dec '21​
2024​
21209 - (28 July)​
21 Oct '21​
< 1000​
21209 - (28 July)​
04 Dec '21​
3581​
21214 - (02 Aug)​
10 Dec '21​
2012​
21216 - (04 Aug)​
? Oct '21​
??​
21224 - (12 Aug)​
05 Dec '21​
1358​
21224 - (12 Aug)​
31 Dec '21​
3000​
I will be doing an update tomorrow. (Mine is 21207, Dec 23rd) I have been blowing up Ford Motor via phone and e-mail to every department and Executive and can find contact info on. I received a call from Michigan yesterday, promising me an update sometime today (Tuesday 1/11/21). After that call, I will do a post about what the dealer told me yesterday vs what Ford Michigan tells me today. Fingers crossed its good news.
 

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Belem

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I will be doing an update tomorrow. (Mine is 21207, Dec 23rd) I have been blowing up Ford Motor via phone and e-mail to every department and Executive and can find contact info on. I received a call from Michigan yesterday, promising me an update sometime today (Tuesday 1/11/21). After that call, I will do a post about what the dealer told me yesterday vs what Ford Michigan tells me today. Fingers crossed its good news.
As a fellow 21207-er...

5c8.gif
 

theslide

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@Lucchese Do you have an idea of how many in the list of 20 have had engines replaced at this point? Trying to gauge how long I’ll be waiting.
Similar to another poster I too only had the one vehicle and having it crap out during the holidays is far from ideal. I ended up buying a 2012 Honda Pilot as a second car since A) I need a reliable car … and B) A 2 door Bronco is not the best in terms of room for hauling stuff.

FWIW to everyone reading this, my dealer is being contacted by Ford Customer service every 3 days and Ford is reporting back to me. My dealer has yet to call except for the one call letting me know my engine was toast. I guess they’ll call when there is actual updated info, but I’m still glad I got Ford involved. Thanks for the advice @Lucchese.
Btw that IH Scout is a beaut! Super nice.. 🤩
 
 


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