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Reservation #1: My 7/14 reservation is out of state, so want to move to a local dealer. I spent 2 weeks talking to dealers before finding the one I want to order from. Just before I was going to move my reservation, my old dealer converted my reservation to an order. He understood his mistake and contacted Ford on my behalf. He was given the run around by Ford and unable to put me back to reservation status. I then called Ford several times and gave the info. Ford gave me NO confirmation email or any other proof that they are doing anything. I am told it will take weeks to get this resolved. Others have posted that nothing has happened who are in this same situation. This is complete incompetence on Ford's part, imo. I have ZERO FAITH that my order will be put back to reservation so that i may move to new dealer by the March 19 deadline.
Reservation #2: This 7/17 reservation is also out of state at Caruso Ford in CA, but for some reason I am #8 on their allocation list and would get this Bronco early. For some inexplicable reason, Caruso is REFUSING TO CONVERT MY RESERVATION TO ORDER. Their stated reason is that they are afraid I am going to export the car to another country or something like that. They first told me I could buy the Bronco if I paid CA sales tax, even though I'm registering in FL. I agreed to their condition if they put it in writing, but then they just said they won't sell the Bronco to me. I could move this reservation to a dealer local to me, but have been told by everyone I spoke with that it would most likely be MY22. At Caruso, I'm early MY21 for some reason?
I have spent many many hours over the last month with these issues and although I am in love with the Bronco, I am beyond frustrated with Ford's botched Reservation/Order process. I am now considering a Wrangler. I've bought 4 new Wranglers over the years and never had any issues with them. I bought a Wrangler in CA and had it shipped to MA where I registered it and it was NO problem. Jeep was super helpful.
I now understand there will be Broncos for sale on dealer lots because they can sell 20% of the vehicles to people that are not the ones that ordered without penalty. Perhaps this is why dealers are playing games? Maybe I'll just buy one on a lot when they come out? I am beyond frustrated with all this. Now, when I think about the Bronco, I have a pain in my stomach. Ughh!
Reservation #2: This 7/17 reservation is also out of state at Caruso Ford in CA, but for some reason I am #8 on their allocation list and would get this Bronco early. For some inexplicable reason, Caruso is REFUSING TO CONVERT MY RESERVATION TO ORDER. Their stated reason is that they are afraid I am going to export the car to another country or something like that. They first told me I could buy the Bronco if I paid CA sales tax, even though I'm registering in FL. I agreed to their condition if they put it in writing, but then they just said they won't sell the Bronco to me. I could move this reservation to a dealer local to me, but have been told by everyone I spoke with that it would most likely be MY22. At Caruso, I'm early MY21 for some reason?
I have spent many many hours over the last month with these issues and although I am in love with the Bronco, I am beyond frustrated with Ford's botched Reservation/Order process. I am now considering a Wrangler. I've bought 4 new Wranglers over the years and never had any issues with them. I bought a Wrangler in CA and had it shipped to MA where I registered it and it was NO problem. Jeep was super helpful.
I now understand there will be Broncos for sale on dealer lots because they can sell 20% of the vehicles to people that are not the ones that ordered without penalty. Perhaps this is why dealers are playing games? Maybe I'll just buy one on a lot when they come out? I am beyond frustrated with all this. Now, when I think about the Bronco, I have a pain in my stomach. Ughh!
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