Axle is bent and not covered under warranty

[Felix808]

Premium care covers the radio…. If I’m reading my contract correctly

Wait...what? Sure I want the running gear covered, But my biggest concern is all the electronics in the Bronco because we know the Bronco comes with gremlins.

So none of the ESP cover the electronics?

I might be reading it wrong, but said something about touch pad not covered, which I assume would relate to the 12" infotainment screen. I'll have to search through it again when I get home, blocked at work

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[JBlanco]

Because they have years of managing off-road warranty claims. Since there are enough Jeep people here they can hopefully provide some insights.

Or there are people like you who just shout at the clouds.

LOL! Wait, so you think Ford, a company that has been making off road vehicles for over a century, hell, they built the "Jeep" Ford GPW even before Jeep existed as a brand, needs some advise on how to handle car business... I really hope Jeep brand management has a lurker account in this forum because this is PR gold! I can see the ads now "Hey Ford, If you need help fixing your off-road halo vehicle, we'll be happy to teach you how to build a real one! Sincerely Jeep" and the billboards with a picture of a Wrangler "Hey Ford! Who's your daddy!"
The jokes just write themselves here...

 

[swooshdave]

LOL! Wait, so you think Ford, a company that has been making off road vehicles for over a century, hell, they built the "Jeep" Ford GPW even before Jeep existed as a brand, needs some advise on how to handle car business... I really hope Jeep brand management has a lurker account in this forum because this is PR gold! I can see the ads now "Hey Ford, If you need help fixing your off-road halo vehicle, we'll be happy to teach you how to build a real one! Sincerely Jeep" and the billboards with a picture of a Wrangler "Hey Ford! Who's your daddy!"
The jokes just write themselves here...

How are those clouds treating you?

 

[JBlanco]

How are those clouds treating you?

You keep shouting back...

 

[Tacanta14]

Good afternoon everyone,

I posted a brake pad issue that I was having about a week ago thinking it was just a brake caliper issue. It was in the shop for a couple of days and they told us they just needed to change the brake caliper. Well now today they are saying the axle is bent and it is not covered under warranty. I find that appalling considering the bronco has never been off roading. The dealer is stating that it was caused by external damage and it voids the warranty. I was hoping if anyone had any advice on what to do. Thanks

I sometimes think the worst of people, so maybe one of the mechanics took your Bronco for a joy ride off road and screwed up your axle. Do you know what the mileage was when you brought it in? Hope you get this resolved as it seems highly unlikely that your axle would just bend, and you'd remember if you had an accident!

 

[mpeugeot]

Well, I am hoping that I never need the extended warranty for anything major, but I purchased it knowing that if I didn't, I would have a major failure outside of my warranty, but if I did purchase it, it would never break hard enough to make it worth my money.

2800 miles of standard power train warranty left. LOL

 

[BlueOvalBandit]

I can see you're a fellow man of culture from your Bronco's name

 

[Dullah]

Well everyone, the update everyone has been waiting for. Bronco was diagnosed by selling dealer and they agreed with the bent axle. They brought out their warranty admin and he denied the claim. Repairs should take $1500 and about two weeks. Just overall pretty dissapointed, I dont have much else to add. Thanks to everyone who offered advice along the way.

 

[Gotdesl]

It sucks there was no "smoking gun" in this, one way or another. I was hopeful for you to have gotten a more agreeable answer. I would pay the $1500 and keep moving forward. I would even try to reach out to Ford to see if they will meet you part way with this. They seem to have some latitude with "goodwill" for uncovered repairs. It might be pissing in the wind, or it might turn into some help coming your way. I'm hoping the best for you in a rough situation.

 

[PacoFitz]

unrelated but did anyone else get a letter from Ford saying to contact your dealer for a Ford Bronco SUV Driveshaft replacement? It goes on to say the driveshaft boot may crack under normal driving conditions because of a material used in the front driveshaft boot. It is covered for free between now and 10/12/2023 regardless of milage. I called the dealership where I purchased the Bronco and the person who picked up in Service asked if the car was making any noise, I said no but that is not the point. They said ok hold on and came back a few min later saying they would order the part and let me know when it's in.

 

[Aman]

You keep shouting back...

He pads his post count with nonsensical responses. I suggest ignoring him going forward.

 

[kodiakisland]

unrelated but did anyone else get a letter from Ford saying to contact your dealer for a Ford Bronco SUV Driveshaft replacement? It goes on to say the driveshaft boot may crack under normal driving conditions because of a material used in the front driveshaft boot. It is covered for free between now and 10/12/2023 regardless of milage. I called the dealership where I purchased the Bronco and the person who picked up in Service asked if the car was making any noise, I said no but that is not the point. They said ok hold on and came back a few min later saying they would order the part and let me know when it's in.

https://www.bronco6g.com/forum/thre...placement-needed-to-avoid-cracked-boot.56515/

 

[Silver-Bolt]

Start your push to get a Ford rep to review it. It they still deny it, tow it to an independent shop and save some money. https://parts.lakelandford.com/p/Fo...ASSEMBLY---REAR-AXLE/109206665/MB3Z4234F.html

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