Bronco Production Update From MAP - July 19th 🏭

[WhiteMamba]

Did I say all? Obviously some have gotten good tops. If the posts on here for builds of MIC from mid June to now are any indication though, it's not near as many as you seem to be claiming. Maybe those of us still stuck in production are just the vocal minority.

Glad to hear yours has made it out of parking lot jail though!

Doubt we will ever find out how many of the ones held up had bad tops either, be crazy if it was most all of them....

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[WhiteMamba]

Did I say all? Obviously some have gotten good tops. If the posts on here for builds of MIC from mid June to now are any indication though, it's not near as many as you seem to be claiming. Maybe those of us still stuck in production are just the vocal minority.

Glad to hear yours has made it out of parking lot jail though!

yeah, held up from 28th to July12th, That is why my theory of the oldest ones built will be last ones shipped comes from figuring they were buried furthest back in the holding pen. last I heard it was in Chicago

 

[imaginager]

I think the relevant thing to remember is that even some MIC tops that passed Ford inspection, dealer prep, and owner inspection are showing significant deterioration within 3 - 4 weeks of delivery. We just don't know how many.

 

[Carolina Jim]

If these couple customers haven’t already reached out to their dealer, we’ll happily help them with their dealer for any warranty-related service

Does anyone know the specific warranty language as it relates to the MIC top? What would trigger a covered claim?

 

[ckelly14]

So, I have a July 19 production week build according to a May email from Ford. 4D outer banks with soft top. No update on the tracking site. Should I hear something either way (built or delayed) soon?

 

[flip]

Does anyone know the specific warranty language as it relates to the MIC top? What would trigger a covered claim?

You go to dealer with an issue, they verify the concern and that it's a defect, not characteristic, dealer performs required prior approval/digital imaging, dealer orders parts, parts eventually show up late '22, dealer schedules and performs repair. You pick up vehicle and everyone is happy, sort of. Ford initially pays warranty claim then two weeks later charges dealer back for the entire claim because dealer didn't replace a one time use clip or fastener. Ford's happy they got out of paying a $3,000 claim. True story.

 

[Carolina Jim]

You go to dealer with an issue, they verify the concern and that it's a defect, not characteristic

I hear what you're saying. One MIC quote from 'the drummer'...."raw edges fading to light gray / white with small cavities visible from obvious material loss". He seems to be talking about the non-rounded, unsealed (seemingly) edges. From the few customer comments I've read this seems to be the rule, rather than the exception.

(1) do you view this as a 'defect'?

(2) are you aware of a product that would effectively seal these 'raw' edges?

With today's complicated plastics, its not easy to waltz into Home Depot & pick out a compatible sealer. Here's a quote from Webasto's site on MIC composition: "Polyurethane composites consist of paper honeycombs which are covered by a mixture of polyurethane and reinforcing fibers. Thanks to its particular stability, the composite material is ideal for body shell parts of more than two square meters in size. The exterior surfaces are covered by a grained, thermoformed, weatherproof film, and the inside surfaces are flocked to match the vehicle's interior design.”

Appreciate your thoughts.

 

[flip]

I hear what you're saying. One MIC quote from 'the drummer'...."raw edges fading to light gray / white with small cavities visible from obvious material loss". He seems to be talking about the non-rounded, unsealed (seemingly) edges. From the few customer comments I've read this seems to be the rule, rather than the exception.

(1) do you view this as a 'defect'?

(2) are you aware of a product that would effectively seal these 'raw' edges?

With today's complicated plastics, its not easy to waltz into Home Depot & pick out a compatible sealer. Here's a quote from Webasto's site on MIC composition: "Polyurethane composites consist of paper honeycombs which are covered by a mixture of polyurethane and reinforcing fibers. Thanks to its particular stability, the composite material is ideal for body shell parts of more than two square meters in size. The exterior surfaces are covered by a grained, thermoformed, weatherproof film, and the inside surfaces are flocked to match the vehicle's interior design.”

Appreciate your thoughts.

We see complaints that Ford considers a "normal characteristic" if we can duplicate/verify the same thing on a new or like unit. Shift concerns, fuel economy, leather seat cover wrinkling/wear and other minor stuff there isn't a fix for. Ford gives us a list of "job aids" for metal, trim, glass, lights and other components that has pictures to help us determine if a concern is considered warrantable by Ford. Condensation in headlights is a good example. One would assume any moisture in there = a defect, but not so fast. According to the job aid a film, fog, mist isn't abnormal but droplets and pooling is. Not a fun conversation to have when we say it's "normal".

They will probably come out with a TSB/SSM or some type of warranty extension with examples of defects and normal conditions. We will have to follow their repair plan or risk chargeback. The latitude they gave us years ago on judgement calls has really been chiseled away at.

Not sure what to seal it with beside some type of Fusor product. Tape everything off and use a little brush or spreader. Stuff is two part so once it kicks you better have it applied or you'll go through mixing tips.

 

[Carolina Jim]

follow their repair plan

Thanks...I'm less concerned about cost....more about maintaining MIC top integrity. Are you able to ping Dearborn & ask for a product recommendation on sealing those open edges? Thanks

 

[flip]

This is a pretty good catch all. Ideally you would use the same resin/epoxy they laminated it with.

 

[SpringTXOR]

This is a pretty good catch all. Ideally you would use the same resin/epoxy they laminated it with.

57.99 retail price at O'Reilly Auto Parts, carried in most warehouses!

 

[flip]

57.99 retail price at O'Reilly Auto Parts, carried in most warehouses!

Plus the gun and more tips.
ETA: I would not touch your tops until Ford comes out with something to address this. Not saying they would deny the claim but would give them an avenue to claim it was modified. Digital imaging people are contractors to Ford and look for any reason to deny a claim.

 

[Tkekich]

Keep up the good work!! According to Ford customer service, I began build today at 11:10. Haven’t heard anything or been able to pull up a window sticker, so I guess I’ll believe it when I see it!

just out of curiosity, do you know the number to customer service? I'm sure this question has been asked and I'm assuming there are multiple answers...Thank you for your time.

 

[SpringTXOR]

Plus the gun and more tips.
ETA: I would not touch your tops until Ford comes out with something to address this. Not saying they would deny the claim but would give them an avenue to claim it was modified. Digital imaging people are contractors to Ford and look for any reason to deny a claim.

Yeah I saw an SEM product and had to look it up in my catalog. Good company, been using their interior paint on my 1986 model Bronco.

 

[indio22]

I hear what you're saying. One MIC quote from 'the drummer'...."raw edges fading to light gray / white with small cavities visible from obvious material loss". He seems to be talking about the non-rounded, unsealed (seemingly) edges. From the few customer comments I've read this seems to be the rule, rather than the exception.

(1) do you view this as a 'defect'?

(2) are you aware of a product that would effectively seal these 'raw' edges?

With today's complicated plastics, its not easy to waltz into Home Depot & pick out a compatible sealer. Here's a quote from Webasto's site on MIC composition: "Polyurethane composites consist of paper honeycombs which are covered by a mixture of polyurethane and reinforcing fibers. Thanks to its particular stability, the composite material is ideal for body shell parts of more than two square meters in size. The exterior surfaces are covered by a grained, thermoformed, weatherproof film, and the inside surfaces are flocked to match the vehicle's interior design.”

Appreciate your thoughts.

Paper honeycombs is one reason I would not want water getting inside the hardtop structure via unsealed or delaminated edges. Any water that manages to find it's way to the paper could spell trouble over time. The idea of the design sounds worthwhile, but hopefully the execution and durability is there for the longer haul.

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