Chapman Of Horsham with @dealerinsider

[JTA]

I had the same experience as Earlybroncoboy, mine was a Jan 2021 reservation.
I calculated the price based on the 2023 DORA I signed last fall, including Ford's private offer certificate and the % under invoice Chapman promised way back when. Steve worked with me to reach an OTD price that matched what expected within a few cents. There was a little back and forth to get to that point.

Good luck, I hope your experience with Chapman is as positive as mine was.

My experience has been exactly the same (I have not picked up yet - will pick up on Saturday). Had to go back and forth a couple times with Chapman but final OTD price was within a few cents of what I calculated it should be.

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[danane]

I ordered mine in june 2021. Just got it yesterday. Its literally what we agreed to. All of it 3% under. Price protection, all of it.

Hmm...Was any of that language about not combining 3% under with other price protections in your earlier emails with them ?

Did anyone here have that language in their emails AND STILL get all of the price protections?

 

[Fly by Nite]

Hmm...Was any of that language about not combining 3% under with other price protections in your earlier emails with them ?

Did anyone here have that language in their emails AND STILL get all of the price protections?

That disclaimer at the bottom of the e-mails has been discussed a dozen times. It basically means price protection is handled by Ford and it's not shown on the invoice. However, Chapman has been crediting the Ford price protection discount in advance to the customer, even tho Chapman doesn't see the pp credit from Ford until the end of the sales month.

Don't worry, if you are eligible for the pp, Chapman can apply it at the time of the sale.

There were other dealers that would not give the credit at time of sale, and said they would refund the customer after they get their $$ from Ford. There were even cases where the customer got the pp check directly from Ford.

 

[danane]

That disclaimer at the bottom of the e-mails has been discussed a dozen times. It basically means price protection is handled by Ford and it's not shown on the invoice. However, Chapman has been crediting the Ford price protection discount in advance to the customer, even tho Chapman doesn't see the pp credit from Ford until the end of the sales month.

Don't worry, if you are eligible for the pp, Chapman can apply it at the time of the sale.

There were other dealers that would not give the credit at time of sale, and said they would refund the customer after they get their $$ from Ford. There were even cases where the customer got the pp check directly from Ford.

I know they CAN apply it. I'm struggling with the situation where they are (at least so far) refusing to =/

I haven't had a chance to follow up again yet today, but yesterday I specifically asked why the only price protection I was given was the transition offer I had the certificate for, and they basically said that's all I will get and pointed to that disclaimer.

 

[BigHoof]

I know they CAN apply it. I'm struggling with the situation where they are (at least so far) refusing to =/

I haven't had a chance to follow up again yet today, but yesterday I specifically asked why the only price protection I was given was the transition offer I had the certificate for, and they basically said that's all I will get and pointed to that disclaimer.

I know several including myself that got the retail PP. The way I see it is that the disclaimer came along long after we originally ordered so doesn’t apply. Steve worked the numbers and took it off. Basically your DORA from back at reorder in Sept/Oct ‘22, the transition offer, along with the mod offer if applicable should get you to where you should be. No matter what I did my number was off a couple dollars but close enough so didn’t worry about it.

A number of months back a few reported having the pricing issue with their ‘22’s. In person they straightened things out. More recently people have been getting it automatically so maybe with the increase in deliveries, some of the salesmen helping may not be up to speed? I dealt with Steve the manager on pricing.

 

[Nobroncoyet]

I know several including myself that got the retail PP. The way I see it is that the disclaimer came along long after we originally ordered so doesn’t apply. Steve worked the numbers and took it off. Basically your DORA from back at reorder in Sept/Oct ‘22, the transition offer, along with the mod offer if applicable should get you to where you should be. No matter what I did my number was off a couple dollars but close enough so didn’t worry about it.

A number of months back a few reported having the pricing issue with their ‘22’s. In person they straightened things out. More recently people have been getting it automatically so maybe with the increase in deliveries, some of the salesmen helping may not be up to speed? I dealt with Steve the manager on pricing.

Steve who ? There are a couple of Steve's working there
TY

 

[Vooch]

I did not order a real expensive Bronco as you can see in my sig but my final price is 9.3% below the sticker. Was right in line with what I had thought it would be. Now, if it would finally get here that would be nice.
Edit: The soft top is not included in the price.

 

[BigHoof]

Steve who ? There are a couple of Steve's working there
TY

The email address was for Steve Wepryk but the actual email contents said Steven Brian. When I got there, James Russell was my contact but the numbers were already done by Steven. Jim just showed me the Bronco and gave me all of the stuff it came with (keys, books, ect) Can’t remember the finance guy’s name that I had. All were easy to work with.

 

[greybrutus61]

I picked up my Bronco this evening.989 days since ordering. I took the advice given here:" be patient, be ready and things will turn out well when you are in front of them. they are good people" I worked out the numbers using the price protection chart and knew what the final amount should be. When the sales manager described my discounts it sounded as if he used different terms, But when he gave me the price it matched my math. Now i have to go someplace cool so i can post a picture,

 

[PD63]

I'll finally be picking up mine this Saturday at Chapman! Hopefully will be seeing some of you guys there

 

[Vooch]

I'll finally be picking up mine this Saturday at Chapman! Hopefully will be seeing some of you guys there

Meanwhile, me.....

 

[gators0204]

I'll finally be picking up mine this Saturday at Chapman! Hopefully will be seeing some of you guys there

Hopefully you're not having them install any accessories, and I also hope your purchasing and delivery goes smoothly.

 

[PD63]

Hopefully you're not having them install any accessories, and I also hope your purchasing and delivery goes smoothly.

Uh oh did you have any issues??

 

[gators0204]

Uh oh did you have any issues??

Pretty much from start to sort of finished. I'll report the whole ordeal after I know more and what they're are gonna do for me. In short, I purchased it yesterday and they couldn't finish the installs so was supposed to pick up today. They damaged it so I still don't have it and don't know how long it'll be at the body shop........

 

[PD63]

Pretty much from start to sort of finished. I'll report the whole ordeal after I know more and what they're are gonna do for me. In short, I purchased it yesterday and they couldn't finish the installs so was supposed to pick up today. They damaged it so I still don't have it and don't know how long it'll be at the body shop........

I'm sorry to hear, I've never been a fan of dealer installs for anything. It's been a pretty seamless process so far for me

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