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Dealer called 8 mos after delivery - [Update: here's the appreciate kit they gave me as gift!]

FatThunder84

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I contacted serramonte after seeing this. They offered $1000 of ford accessories! Order had to be in by the 28th of June, in a day from now!! Give Sean a call!
Just reached out to Sean via text and Email.

Fingers crossed!
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Russ1Bronco

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Some dealers are better than others..I put my order in Jan.21...got my Bronco 12 months later... and squat.
 

Heisenberg

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Interesting the differences in the allocations we are seeing. They are fairly wide. I got a call 8 months after delivery as well. Wanted me to sign only for the cargo mat, molle bags and window shield.
 

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TheKim

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Called my sales guy, he didn't know anything about it, but is "looking into it". Curious if he'll find anything.
 

jnew71

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Called my sales guy, he didn't know anything about it, but is "looking into it". Curious if he'll find anything.
Did the same - we'll see.
 

TheKim

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Did the same - we'll see.
Looks like the customer satisfaction funds program ends on the 30th, so uh, hopefully they all reply quickly :LOL:
 

NamVet66-67

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Update:

Ok so here we go. Not bad. The folding shelf is nice and the starter.

1656177482811-jpeg.jpg




Original post:

So my salesmen's helper called on Sunday. Stated something about I have a gift to pick up at the dealership. Could I come pick it up. I said sure probably be next weekend as they're way across town. So he says OK I'll send you a DocuSign for it. A few minutes later I have a DocuSign document for the gift.

So this Saturday I will head up to see what I got. Curious to say the least.
Beware with those bearing gifts......just saying!
 
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79BKO

79BKO

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Beware with those bearing gifts......just saying!
Funny. One item pictured was not in the box. I asked my salesman about it. He came back and said the picture is just a representation of what could be in there. LOL. The item missing was the soft sided storage box. And that’s fine. It was the least desirable item. The battery jumper and folding shelf are nice. Need to get busy installing the shelf. Thanks
 

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Bodge Garage

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I contacted serramonte after seeing this. They offered $1000 of ford accessories! Order had to be in by the 28th of June, in a day from now!! Give Sean a call!
That is pretty interesting. I reached out to Sean about this a while back and he basically told me to take a flying leap. Said there were no extra perks or service since I was getting x pricing, ie discount price=discount service. I am happy you are getting something out of the deal but I will say that conversation I had with him left a bad taste in my mouth.
 
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