- First Name
- Jimmy
- Joined
- Jan 20, 2021
- Threads
- 2
- Messages
- 161
- Reaction score
- 357
- Location
- Charleston, WV
- Vehicle(s)
- 70 Bronco; 11 Jetta TDI; 03 Duramax
- Your Bronco Model
- Badlands
- Thread starter
- #1
Morning folks,
Long time reader, first time posting. I've read numerous posts about the communication (and sometimes lack thereof) from the dealers. My hometown dealer contacted me last October and again about 2 weeks ago about purchasing a new Bronco. They were referring to the Sport. When I informed them, I wanted a Bronco not a Bronco Sport, they stated, via text, "so you're interested in the Big Bronco that hasn't been released yet ? Do you have one ordered ? Let me know because if/when I get one of these, I will call you first". They asked me if I had one ordered when the system wasn't even open yet.
That text is troubling enough but wait.....there's more.
Today, I texted my dealer and asked about ordering a Bronco Black Diamond 2-door because the order system is open. The reply I received was: "Let me confirm this with the manager, from what I heard they aren't going to hit the ground until 2022". I gave them my reservation ID and date (14 July) and stated I was getting a ton of information from this forum. The reply I received was, "I don't know about that but some of the plants are shut down but I will find out."
So, my dealer contacted me twice to buy a Sport but when the order system opened, I heard nothing until I contacted them and they still "aren't sure" if they can take an order. SMH
UPDATE: I called the local dealer and asked to speak to their "Bronco Specialist". I was transferred to Josh. I told him I had my Reservation Number and timestamp. I asked how many reservations they had , how many allocations and where I would be in the ordering process. He ignored the first two questions and said he has no way of knowing where I would be in line. He did tell me that Ford would contact me when my Bronco is built and I could come in at that time to work the deal. I mentioned I wasn't ordering a Sport. I also mentioned I was ordering the "big Bronco" and the order system opened earlier this week. He said I'd have to talk to the Controller because that's who does all the ordering for the dealership but that person wasn't in and they will call me back. I asked if they had a dedicated "Bronco Specialist" and he said no. I hung up and will call Ford so they can add me to Bronco John's list at Stephens Auto.
Long time reader, first time posting. I've read numerous posts about the communication (and sometimes lack thereof) from the dealers. My hometown dealer contacted me last October and again about 2 weeks ago about purchasing a new Bronco. They were referring to the Sport. When I informed them, I wanted a Bronco not a Bronco Sport, they stated, via text, "so you're interested in the Big Bronco that hasn't been released yet ? Do you have one ordered ? Let me know because if/when I get one of these, I will call you first". They asked me if I had one ordered when the system wasn't even open yet.
That text is troubling enough but wait.....there's more.
Today, I texted my dealer and asked about ordering a Bronco Black Diamond 2-door because the order system is open. The reply I received was: "Let me confirm this with the manager, from what I heard they aren't going to hit the ground until 2022". I gave them my reservation ID and date (14 July) and stated I was getting a ton of information from this forum. The reply I received was, "I don't know about that but some of the plants are shut down but I will find out."
So, my dealer contacted me twice to buy a Sport but when the order system opened, I heard nothing until I contacted them and they still "aren't sure" if they can take an order. SMH
UPDATE: I called the local dealer and asked to speak to their "Bronco Specialist". I was transferred to Josh. I told him I had my Reservation Number and timestamp. I asked how many reservations they had , how many allocations and where I would be in the ordering process. He ignored the first two questions and said he has no way of knowing where I would be in line. He did tell me that Ford would contact me when my Bronco is built and I could come in at that time to work the deal. I mentioned I wasn't ordering a Sport. I also mentioned I was ordering the "big Bronco" and the order system opened earlier this week. He said I'd have to talk to the Controller because that's who does all the ordering for the dealership but that person wasn't in and they will call me back. I asked if they had a dedicated "Bronco Specialist" and he said no. I hung up and will call Ford so they can add me to Bronco John's list at Stephens Auto.
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