Dealer Not Honoring Order Pricing

[TUO]

* * * * * * * UPDATE * * * * * * *

So After a lot of back and forth we both agreed to the original pricing. Most of the confusion may have come from Ford's lack of consistency when in comes to how they are handling the price protection. With my Bronco the initial price increase was offset by an instant rebate in the form of a certificate that was applied to the price before the sale. The second price increase will be refunded back to the dealer in the form of a check and then will be forwarded to me. I'm not a huge fan of this procedure and I'm not sure why it has to go first to the dealer but I did get it in writing that the dealer would cut me a check once they received the reimbursement from Ford.

So I have the truck and I love it. I looks great and it's fun to drive. The only remaining issue is having to make sure the dealer makes good on the last $1500. Keep your fingers crossed for me. lol

* * * * * * * * * * * * * * * * * * *


The dealer is adding an additional 1500 to my invoice. And I'm not happy about it. This is after waiting almost 2 years and not getting the AnitMatter Blue because of it being discontinued "due to low interest".

I initially pre ordered in the summer of 2020 and then put in the initial order in March of 2021. That base price was 36050 plus destination charges for a total of 37545. Then in Oct of 2021 I was asked to come in and revise the order because my truck was now going to be a 2022. I did and the new price was 36450 and the bumper which was standard on the 2021 was now a 575 option, but I was told that the increases would not apply and that I would be given price protection (I would get 975 off the price when I bought my truck).

Fast foward to this week and my truck has finally made it to the dealer. I go in ready to pay and pick it up and now I'm told that the final price is 2475 more than the original order price and price protection will only cover 975 (the amount of the first increase) leaving me to cover the additional 1500. The dealer keeps telling me that FORD is to blame and that its what FORD is charging and there is nothing they can do about it. (Bullshit)

Any insight would be greatly appreciated.

Thanks in advance.

I threw up a pic I took of it last night. It's a beauty! 2 Door Black Diamond in Eruption Green.

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[Monster1926]

Did you buy it?

 

[jjack50]

This is the link to Ford info regarding price protection: FAQs

 

[TUO]

Did you buy it?

Not yet. Went in and they wouldn't honor the price so I've been doing research to see what leverage I have. Someone on here was nice enough to send me a link to the price protection page on Ford's own site. This should do the trick and get 'er done! Fingers crossed.

 

[TUO]

This is the link to Ford info regarding price protection: FAQs

Thank you very much! This is exactly what I was hoping to find. It's much appreciated.

 

[jjack50]

Thank you very much! This is exactly what I was hoping to find. It's much appreciated.

You are welcome.

 

[Yillbs]

Very bottom of that price protection page says the following :
" Final transaction details, including price, will be agreed upon by you and the dealer. "

heh

 

[Romano]

Not yet. Went in and they wouldn't honor the price so I've been doing research to see what leverage I have. Someone on here was nice enough to send me a link to the price protection page on Ford's own site. This should do the trick and get 'er done! Fingers crossed.

It clearly states the guidelines! Read them, understand them, then go in swinging.

 

[nielsens2001]

I had exactly the same situation as you describe. I paid the extra after getting an agreement in writing by delearship owner that when Ford reimburses they will cut me a check.

 

[Ground_zero298]

My dad just got his f150 he ordered 3-4 months ago. Price went up $1400 from when he ordered it until it arrived. Dealership told him just to pay the extra and ford would be sending a check for the extra $1400. That’s how they said price protection was working. I know that dealership is honest. My dad played t ball with the owner and they been friends for almost 55 years.

 

[TUO]

Very bottom of that price protection page says the following :
" Final transaction details, including price, will be agreed upon by you and the dealer. "

heh

That's a bit vague! Gotta love that.

 

[TUO]

It clearly states the guidelines! Read them, understand them, then go in swinging.

Oh, I intend to! Thanks!

 

[TUO]

I had exactly the same situation as you describe. I paid the extra after getting an agreement in writing by delearship owner that when Ford reimburses they will cut me a check.

did you get a check?

 

[TUO]

My dad just got his f150 he ordered 3-4 months ago. Price went up $1400 from when he ordered it until it arrived. Dealership told him just to pay the extra and ford would be sending a check for the extra $1400. That’s how they said price protection was working. I know that dealership is honest. My dad played t ball with the owner and they been friends for almost 55 years.

How long ago was this? I was told by someone else that they weren't reimbursing now that they were just discounting the amount at the dealer.

 

[nielsens2001]

From what others had said on the forum it takes 30-45 days for the dealer to receive. I’ve not received anything, but I only took delivery a few weeks ago.

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