RESOLVED! Dealer screwed me - 10k over msrp - Lindsay Ford - Wheaton, MD

[Smeagolsaur]

All,

I'm fuming mad and just got back from Lindsay Ford (Wheaton, MD) where they tried to get me to pay 10k ADM over what we agreed to back in March when they committed to MSRP and no dealer markup. I have an order summary with MSRP and my signature and date and $1000 deposit but they are not honoring our agreement. I happen to be a licensed attorney so I'm exploring my options in the legal arena and am likely to file a complaint against the dealership.

Folks who have been through this shakedown, I welcome your advice and recommendation. I am not paying a cent over MSRP - what we agreed to.

@Ford Motor Company

Update:
I’ve tweeted and emailed Mike Levine and Ford Motor Company. UPDATE: Mike Levine responded 12/5 and is looking into it.
I’ve emailed the general manager to elevate it. UPDATE: I'm expecting to talk with the GM on 12/6.
I’ve researched the Maryland Uniform Commercial Code and my situation looks favorable.
I’ve reached out to several attorneys who specialize in breach of contract. UPDATE: I've prepared a complaint to file myself on 12/6.
I've reached out to the local news station with a news tip.

As I was leaving the dealership today with steam coming out of my ears, they said they would hold the vehicle for a day to see if I changed my mind. They also said they would drop it to $5000 markup. I told them I wouldn’t pay a cent over what we agreed to.

FINAL UPDATE:

Dealer made good on our agreement and even went a little better than that. I am happy with this outcome.

Bronco6g members who contributed to this effort: thank you, you did this. The dealer conceded that the lawsuit meant nothing to them but the online reviews are everything to them.

I agreed to remove any negative reviews I put up (of which I have done none) as well as request you all to take down negative reviews. Thank you for your support. Without you, this wouldn't have resolved the way it did.

The bronco6g community is nothing short of amazing. You have my axe.

Mission accomplished.

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[theguda]

That sucks. But real question...how does the summary page (which isn't a sales contract) commit the dealer to selling it at MSRP?

 

[lasttj]

"my signature and date"

What about the dealership signature? Seems like a one sided contract without it.

 

[Smeagolsaur]

"my signature and date"

What about the dealership signature? Seems like a one sided contract without it.

Contracts work like this: offer + acceptance. The offer is the order summary where all the specific items and costs associated with my custom bronco order are detailed and provided by the dealership. Acceptance is my signature and date. WHile minor fees and tax may not be included in the order summary, those fees are expected and understood to be part of any transaction. $10k dealer markup is not and was not part of that deal.

 

[lasttj]

Contracts work like this: offer + acceptance. The offer is the order summary where all the specific items and costs associated with my custom bronco order are detailed and provided by the dealership. Acceptance is my signature and date. WHile minor fees and tax may not be included in the order summary, those fees are expected and understood to be part of any transaction. $10k dealer markup is not and was not part of that deal.

You're the lawyer, but it seems like others who have had this happen to them (and there have been many) have had more luck in the court of public opinion. Whatever path you take.....good luck because it really does suck.

 

[Klunatic]

I stopped dealing with Lindsay Ford years ago. I bought my last 4 Fords from Sheehy. I picked up my Badlands from Sheehy at the agreed price, no ADM. Sorry for you bad experience. I suggest you raise this with Ford directly that you had a signed offer sheet. They tend to frown on this and may be able to help.

 

[Klunatic]

Contracts work like this: offer + acceptance. The offer is the order summary where all the specific items and costs associated with my custom bronco order are detailed and provided by the dealership. Acceptance is my signature and date. WHile minor fees and tax may not be included in the order summary, those fees are expected and understood to be part of any transaction. $10k dealer markup is not and was not part of that deal.

Did you pay a deposit?

 

[joeramirez]

There have been several others who reached out to Ford and Levine and they made the dealer honor MSRP. One other person said the dealer was even fined by Ford.

 

[Smeagolsaur]

Did you pay a deposit?

Sure did

 

[Smeagolsaur]

There have been several others who reached out to Ford and Levine and they made the dealer honor MSRP. One other person said the dealer was even fined by Ford.

What's the best way to get in touch with Ford and Levine?

 

[joeramirez]

Twitter for Levine and Ford both and also call Fords customer service line. Let me find the number.

 

[joeramirez]

https://www.bronco6g.com/forum/thre...u-an-adm-price-mark-up-what-can-you-do.25321/

https://www.bronco6g.com/forum/thre...ver-sticker-now-that-my-bronco-arrived.29119/

 

[Monster1926]

All,

I'm fuming mad and just got back from Lindsay Ford (Wheaton, MD) where they tried to get me to pay 10k ADM over what we agreed to back in March. I have an order summary with MSRP and my signature and date but they are not honoring it. I happen to be a licensed attorney so I'm exploring my options in the legal arena and am likely to file a complaint against the dealership.

Folks who have been through this shakedown, I welcome your advice and recommendation. I am not paying a cent over MSRP - what we agreed to.

Post the order summary

 

[Smeagolsaur]

https://www.bronco6g.com/forum/thre...u-an-adm-price-mark-up-what-can-you-do.25321/

https://www.bronco6g.com/forum/thre...ver-sticker-now-that-my-bronco-arrived.29119/

Thank you, greatly appreciated. I'm doing these things right now.

 

[bronco2drga]

I have the same thing, look closely in the bottom right corner and it says this is not an invoice. I can't understand how dealerships justify adding on ADM when all they did was basically broker the deal that you already chose. It's total garbage, but I doubt you have an actual contract. Did you put money down or are you talking about the original $100 reservation fee?

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