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Dealer service quality in North Atlanta

jrbreeland

Badlands
Well-Known Member
First Name
Jason
Joined
May 5, 2023
Threads
4
Messages
60
Reaction score
14
Location
Atlanta
Vehicle(s)
Bronco
Your Bronco Model
Badlands
I had a check engine light come on (found it is a simple update for '23 models in this forum) and made an appointment that was 3 days out. I showed up this morning to be told it would take them 5 days before they could scan it. The appointment I made is only to get my car in line. I've been to every other brand service center and nobody does this. Is this a Ford thing or that specific dealer?
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Haelous

Wildtrak
Well-Known Member
Joined
Dec 29, 2022
Threads
14
Messages
417
Reaction score
672
Location
US
Vehicle(s)
2016 Mustang GT, 2023 Bronco Wildtrak
Your Bronco Model
Wildtrak
That's your dealer. My local has had the foreman come out to see an issue before I've even finished the drop off.

Sounds like they're not very good at managing their work load.
 
 



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