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Dealer Will Not Change My Order

bchapa2002

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I am a late July reservation holder and as such, I have not received my VIN or Build Date. However, I asked my dealer to remove the Tow Hitch from my order and he is saying it is not possible, and I was miss-informed. Has anything changed since the last delays have been implemented?
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ZackDanger

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I am a late July reservation holder and as such, I have not received my VIN or Build Date. However, I asked my dealer to remove the Tow Hitch from my order and he is saying it is not possible, and I was miss-informed. Has anything changed since the last delays have been implemented?
Nothing has changed. Frequent threads on exactly this problem.ā€¦ including screen captures of the Ford communications to the dealers stating you can modify your order.

If your dealer is digging their heels in, have them call their region rep.ā€¦ the region can walk them through the process.
 
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bchapa2002

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Nothing has changed. Frequent threads on exactly this problem.ā€¦ including screen captures of the Ford communications to the dealers stating you can modify your order.

If your dealer is digging their heels in, have them call their region rep.ā€¦ the region can walk them through the process.
I don't think ignorance is the problem here, they added the tube steps to my build a couple months back. It's unfortunate I picked a POS dealership.
 

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JaxGtc

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I don't think ignorance is the problem here, they added the tube steps to my build a couple months back. It's unfortunate I picked a POS dealership.
Have the memory of an elephant and whip their butt on social media after you get your bronco.
 

mattrb87

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I am a late July reservation holder and as such, I have not received my VIN or Build Date. However, I asked my dealer to remove the Tow Hitch from my order and he is saying it is not possible, and I was miss-informed. Has anything changed since the last delays have been implemented?
I emailed my dealer to make changes and attached the letter from ford also that was posted on here, so these ā€œbronco specialistsā€ donā€™t think Iā€™m coming out of left field. Iā€™m going to call tomorrow to confirm. Send them the ford letter in the thread from a few days ago advising customers to change their orders
 

Chrism81

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I am a late July reservation holder and as such, I have not received my VIN or Build Date. However, I asked my dealer to remove the Tow Hitch from my order and he is saying it is not possible, and I was miss-informed. Has anything changed since the last delays have been implemented?
all lies. I just changed my order yesterday. Either they don't know what the hell they are doing or just lazy
 

PSUTE

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all lies. I just changed my order yesterday. Either they don't know what the hell they are doing or just lazy
As did I. Dropped the brush guard. Was on the fence about it when I ordered, they redesigned it to be too high to be of use, then it became another constraint item. I'll go aftermarket for something more robust...
 

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Chrism81

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As did I. Dropped the brush guard. Was on the fence about it when I ordered, they redesigned it to be too high to be of use, then it became another constraint item. I'll go aftermarket for something more robust...
Some of these dealers just suck. I wanted the brush guard but figured aftermarket would come out with something better so I never added it.
 

Fishtag

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First time post long time reader. I have a very late res and order (Feb 21 - March 21). My dealer called me to ask if I wanted to make changes that would benefit my delivery. Your dealer is lazy or something is wrong.
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