- First Name
- Neal
- Joined
- Feb 26, 2021
- Threads
- 4
- Messages
- 16
- Reaction score
- 8
- Location
- Southern California
- Vehicle(s)
- Mustang GT/Durango
- Your Bronco Model
- Outer Banks
- Thread starter
- #1
A little frustrated with my dealer. Not sure it’s rightly placed. I have my order placed with Huntington Beach Ford in southern CA, which included the MOD top. I was a day 1 ish reservation (early morning day 2 because of the reservation site overload issues). I,m trying to figure out from HB Ford where I am at in priority, because if I am a lower priority I may just wait for the 22MY with the MOD top. But if I am a high priority I will switch to the MIC top and hope for a summer delivery. Fleet manager I’ve been working with told me to call Ford customer service, Ford Customer service told me to talk to my dealership And advised me to tell the dealership to contact the Ford zone rep for system assistance. When i told that to the fleet manager he yell at me. I get that he’s probably getting bombarded by calls and little info from corporate. But kind of uncalled for.
Anyone else working with HB Ford face similar issues? at this point feels like a gamble either way. Everyone here seems to be able to get this information from their dealership, confused on why I can’t. Is it possible to switch dealers this late in the game?
Also neither Ford Customer Service or my dealership can tell me if anything else in my order will cause delays, maybe you all can help: OBX 4dr, Sasquatch, MOD (may switch to MIC), 2.7, 10-speed auto, leather, LUX, w/ tow.
Thanks for your help
Anyone else working with HB Ford face similar issues? at this point feels like a gamble either way. Everyone here seems to be able to get this information from their dealership, confused on why I can’t. Is it possible to switch dealers this late in the game?
Also neither Ford Customer Service or my dealership can tell me if anything else in my order will cause delays, maybe you all can help: OBX 4dr, Sasquatch, MOD (may switch to MIC), 2.7, 10-speed auto, leather, LUX, w/ tow.
Thanks for your help
Sponsored