DELIVERY CHECKLIST (OCD Version) for Expectant Bronco Owners

[echance01]

Would it be worth adding a note or reminder to make sure owners are looking for the Bronco Off Roadeo credit if they attended an event prior to getting their Bronco? Hoping my Bronco gets here in a couple weeks and would have totally forgotten about that $200 if I hadn't read it on another thread.

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[Baconator]

Here is one for the cargo area with wash out flooring (this is a 2-door Badlands).

Cargo floor installed incorrectly at factory and not flush at the seats. The center of the cargo floor has a noticeable hump and is raised about 0.5 inch (it is really difficult to capture this in a photo, so I circled it in red). Here is what mine looks like:

Notice the thin black recessed area of the floor is "caught" on the seat brackets and can't be pushed down any further.

It should be under the seat brackets like this:

Thanks to @flip in this post, he provided the instructions for removing the "loadspace floor covering".

 

[Cat]

Here is one for the cargo area with wash out flooring (this is a 2-door Badlands).

Cargo floor installed incorrectly at factory and not flush at the seats. The center of the cargo floor has a noticeable hump and is raised about 0.5 inch (it is really difficult to capture this in a photo, so I circled it in red). Here is what mine looks like:

Notice the thin black recessed area of the floor is "caught" on the seat brackets and can't be pushed down any further.

It should be under the seat brackets like this:

Thanks to @flip in this post, he provided the instructions for removing the "loadspace floor covering".

Thanks, added.

 

[dukegsd13]

This is great. Thanks!

 

[Tricky Dick]

@Cat, I forgot to mention this earlier, but maybe something to add to the list. I didn't catch it until after I left the dealership. I think it's a chemical reaction, it won't come off.

 

[Cat]

@Cat, I forgot to mention this earlier, but maybe something to add to the list. I didn't catch it until after I left the dealership. I think it's a chemical reaction, it won't come off.

Thats a shame.

Inspecting the seats is an item on the OCD.

Thanks for posting the pic here.

 

[Bearcat1]

Just picked up 2022 Black Diamond on wens. Make sure you check the radiator hose next to the serpantine belt (already on the OCD list, just surprised Ford hasn't addressed yet). Mine wasn't rubbing yet, but VERY close. Got a tie wrap from the service dept and a 30 sec. fix.

 

[BsCostanzo1]

My Bronco is being delivered. Called my Dealer to discuss potential Bronco Bucks (Customer Satisfaction Funds). I asked if I was going to get any. He said that any Bronco Bucks from Ford would be attached withy my order when it comes in. Can anyone confirm this is true or BS?

 

[Cat]

My Bronco is being delivered. Called my Dealer to discuss potential Bronco Bucks (Customer Satisfaction Funds). I asked if I was going to get any. He said that any Bronco Bucks from Ford would be attached withy my order when it comes in. Can anyone confirm this is true or BS?

Not accurate. He may have been thinking Ford Pass Reward Points. Call them the Customer Satisfaction Funds. Not, "Bronco Bucks". Ford gave him a pile of money to use, at his discretion...UP to $1K per reservationist. Push for it.

 

[vicdet]

I text my deal about this last week and said that no one has asked about this at all and did even know they had it? I text him that it was a place for people that place an order and now have issues with their order. My question to you @Cat "was I right in texting him it that way"?

 

[Cat]

I text my deal about this last week and said that no one has asked about this at all and did even know they had it? I text him that it was a place for people that place an order and now have issues with their order. My question to you @Cat "was I right in texting him it that way"?

Hi...i am not clear what you are asking about?

Detailed explanations are contained in the OCD...first page.

• Customer Satisfaction Funds: up to a $1,000. Have your dealer go to the FDAD CLAIM PAGE on the Dealers Bronco Dashboard, if they don't know about it. They can go into the Bronco Readiness dashboard. All the information about this program including their limit is in there. It doesn't cost the dealership anything to do this. Ford reimburses them.

Memo to Dealers From Ford Corporate:

https://www.bronco6g.com/forum/thre...n-will-help-dealers-manage-order-waits.22965/

 

[Kiowa]

I just spoke with my dealer about the Customer Satisfaction Funds and what I found out was not too surprising. They indicated that the procedure that Ford is doing to validate that the funds were spent currently include taking a picture of the customer (sometimes requiring that customer's photo id as well) and that their initial attempts to get reimbursed were being kicked back for additional information. All that to say that this has caused them to not participate in the program. My dealer offered to buy the $1000 worth of stuff out of goodwill. Anyone hear about Ford's delay in payments causing dealers to drop out? If correct, I would suggest that anyone eligible (the Ice Mountain or others) may be better off complaining to Ford vocally. Since it wouldn't involve a chip shortage, dog eating homework, etc. this might be a better use of our frustrated energy.

 

[Cat]

I just spoke with my dealer about the Customer Satisfaction Funds and what I found out was not too surprising. They indicated that the procedure that Ford is doing to validate that the funds were spent currently include taking a picture of the customer (sometimes requiring that customer's photo id as well) and that their initial attempts to get reimbursed were being kicked back for additional information. All that to say that this has caused them to not participate in the program. My dealer offered to buy the $1000 worth of stuff out of goodwill. Anyone hear about Ford's delay in payments causing dealers to drop out? If correct, I would suggest that anyone eligible (the Ice Mountain or others) may be better off complaining to Ford vocally. Since it wouldn't involve a chip shortage, dog eating homework, etc. this might be a better use of our frustrated energy.

Thanks for sharing this info.

 

[Baconator]

So in my excitement I forgot to ask what happens to the $100 deposit!

I don't think that was included as a credit in my sale. Should it be?

I need to double-check my paperwork tonight.

Stopped by the dealer on Friday, talked to the sales guy, and 5 minutes later I had a check for $100 returning my deposit. Nice way to end the week.

This whole experience made me so paranoid I fully expected to have to plead my case up the chain of command. Thank goodness there are still some honest and trustworthy people out there.

 

[Cat]

Stopped by the dealer on Friday, talked to the sales guy, and 5 minutes later I had a check for $100 returning my deposit. Nice way to end the week.

This whole experience made me so paranoid I fully expected to have to plead my case up the chain of command. Thank goodness there are still some honest and trustworthy people out there.

Awesome...that will by a tank of gas and a burger!!

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