Something similar happened to me years ago. Red with a black top too. Hopefully you'll get a replacement soon. Being a soft top maybe a good thing as I believe they have been building really late reservations.
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Disaster! My incoming Bronco destroyed by trucking company! Please help
- Banned
- #93
Thought it was Rapid Red at first and my mind went to "the race is on to get re-built before the color is gone". I have now discovered that my new hell will be my AMB getting built, but then something craters it in transit. Thank you for these new nightmares.
In the meantime, ask the dealer if you can have the grill and swaybar disco parts...for a forum friend...a buddy.
In the meantime, ask the dealer if you can have the grill and swaybar disco parts...for a forum friend...a buddy.
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Repairable for sure, not destroyed, but not how one wants to start a relationship with a new car. I wouldn't take it as a new car, but I'll bet there are many who would take it as a repairable wreck! I wonder where it was loaded on the carrier. Might be an airborne abject. However, that looks like a bridge strike or allision with another stationery object (in boating accidents, collision is between two moving objects, allision is where the boat strikes a stationary object, eg. Buoy or dock or bridge). If the car carrier hit a bridge, thats on them. If something dropped, its not their negligence. Inquiring minds want to know!An Open Letter to 6G members, friends, and Bill Ford,
How to put this into words.... On July 15, 2020, at 9:43AM EST, I ordered my Bronco, a gorgeous 4 door badlands in race red. I couldn't have been more excited. My 3 kids couldn't have been more excited. On September 21, 2021, at 3:48PM, I got an email from my dealer. I'd known the Bronco was on a truck coming in from New Jersey, and so this was it--the big moment--time to pick up my baby. Right? Wrong. The email contained the picture below. The outsourced jersey trucking company destroyed my bronco (see image from dealer parking lot). The dealer refused receipt of the vehicle, and wanted me to know they had submitted a replacement order. I might have a replacement in 4 months, though no one could be sure. Perhaps next summer. I just got the email confirming the new order. At the end it says, "Thank you again for your order." No, thank you.
I have a request of anyone reading this. Please share my story. If you know someone at Ford who can help me, please point them my way. If you yourself are a Ford executive and believe that your "customer base" is not a faceless mass of wallets to be emptied, that it's individual human beings who love your company and deserve something in return, occasionally something above and beyond, please talk to me. Help fix this quickly. If you're Bill Ford, wave your wand. Here's a challenge: put a replacement bronco, a 4 door beauty in race red, at my dealer in 3 weeks. This customer deserves it.
Thank you.
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I know that Ford reads this form. This site is how i got my bronco problem escalated and fixed... everyone that reads this needs to add a simple reply "Come on Ford fix this and quickly"
Come on @Ford Motor Company help this guy out...
This probably saved you the anguish of a 10k adm. jk. This sucks
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Total lostAn Open Letter to 6G members, friends, and Bill Ford,
How to put this into words.... On July 15, 2020, at 9:43AM EST, I ordered my Bronco, a gorgeous 4 door badlands in race red. I couldn't have been more excited. My 3 kids couldn't have been more excited. On September 21, 2021, at 3:48PM, I got an email from my dealer. I'd known the Bronco was on a truck coming in from New Jersey, and so this was it--the big moment--time to pick up my baby. Right? Wrong. The email contained the picture below. The outsourced jersey trucking company destroyed my bronco (see image from dealer parking lot). The dealer refused receipt of the vehicle, and wanted me to know they had submitted a replacement order. I might have a replacement in 4 months, though no one could be sure. Perhaps next summer. I just got the email confirming the new order. At the end it says, "Thank you again for your order." No, thank you.
I have a request of anyone reading this. Please share my story. If you know someone at Ford who can help me, please point them my way. If you yourself are a Ford executive and believe that your "customer base" is not a faceless mass of wallets to be emptied, that it's individual human beings who love your company and deserve something in return, occasionally something above and beyond, please talk to me. Help fix this quickly. If you're Bill Ford, wave your wand. Here's a challenge: put a replacement bronco, a 4 door beauty in race red, at my dealer in 3 weeks. This customer deserves it.
Thank you.
Exactly; What I'm seeing is a closeup of minor damage that could easily be repaired. This thread might have more teeth if the whole vehicle could be seen or maybe not. That being said, not sure I'd want it unless a discount was offered.
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It's not Ford's fault... They can however react and do their best to remedy the problem.
