The way that I understand it the "Go Rhino" tag should be at the rear. Though looking at the installation instructions it never states the "correct" orientation of the board. Pic included show tag in the rear. The boards are narrower at one end.
Yes, installed correct. Either way, one of the brackets on each side would be short if i flipped them. They taper from wider at the front to about 1" narrower at the rear. Will find a way to keep them. They can easily make the correct bracket and send it out I'd think.
Yes, that flat plate on the bracket needs to be longer by probably 1". Ive asked Go Rhino if I can have a chat with their R&D dept. Havent heard back yet. Hoping they'll just reimburse me for what will be a small expense to have the body shop cut and extent that front bracket. Never should have gone out like this.Is this bracket supposed to fit in this slot/hole when correct??
Either take a cutter and remove this corner or get a metal fab shop to make a longer bracket or have existing bracket extended, cut in half and add a piece of flat stock to the bracket. Don't see why it's that hard to fix??
Thats not my rig in your avatar but same model. One of the few rapid reds!Holy crap... just send them back,like that process will be simple. SMDH Having a different bracket fabricated may be just as easy. Watching this thread hoping for a satisfactory solution.
@Jacksonholio our builds are similar. Rapid Red "Big Squch " with RB20 boards, and Rider "retro graphic" for me. I think that's a pic of your rig that I'm using as an avatar.
I did hear back from Go Rhino and they say they are working a new bracket for those boards and will get me a new pair probably next week when they are built.Purchased and love the look of this step but the front bracket is not long enough where the step sits. If I step closer to the front it does give in and bend. Go Rhino says they are working on it and a fix is not close. Ill attach a photo of the issue and the go rhino response.
Loved this step because it hides the unsightly seam below the doors.
@Jacksonholio After your post the other day, I sent an email to Go Rhino voicing my concerns with the brackets based on your discovery. They responded quickly with a apology an quick resolution.
That sucks. I have the DS one's installed without any issue. At least they already fixed the issuePurchased and love the look of this step but the front bracket is not long enough where the step sits. If I step closer to the front it does give in and bend. Go Rhino says they are working on it and a fix is not close. Ill attach a photo of the issue and the go rhino response.
Loved this step because it hides the unsightly seam below the doors.
GO Rhino is aware of the issue, and have new brackets shipping out to myself and the OP on 10/18.
Received an email today indicating new brackets for the front of the step are being shipped out. I applaude the manufacturer quick response and am happy they wont need to be returned.Purchased and love the look of this step but the front bracket is not long enough where the step sits. If I step closer to the front it does give in and bend. Go Rhino says they are working on it and a fix is not close. Ill attach a photo of the issue and the go rhino response.
Loved this step because it hides the unsightly seam below the doors.
Yes, new brackets being shipped today. They were on it as soon as they were made aware so kudos to them.
Yes on the removal of the rock sliders, wont work together. I did replace with the new bracket and its great. Kudos to them for getting those shipped from Mexico to CA in 1 day.
