Feb-21-2022 Build Delays - called Ford customer service... few changes...

[UpNover]

I just called the FORD customer service # that was on the Bronco FAQ online (800-392-3673 (Ford U.S.)). The person I talked to noted that they maintain a monthly production impact/delay list. I was hoping maybe I could just remove the Tow Package or something simple to increase my chances of delivery as others have reported.

Currently as of Feb-21-22 if you have one of the following you are more than likely in a holding pattern.

1. Any Badlands or Wildrack Model
2. Any 2 door model
3. Tow Package
4. MIC (no surprise there)
5. Modular Front Bumper
6. LUX Pkg
7. Sasquatch Pkg
8. 2.7l Engine

At this point I have a better chance of seeing another Ford "we suck" gift package arriving than a production update email telling me my Bronco is coming...

I have 8 out of 8 boy I feel special

Sponsored

 

[jkelley0021]

8 for 8 here, does that give me a perfect score!

Same

 

[TenSeven]

5 of 8, 585/375 days since res/order, not one word from Ford about anything.

Hellllooooo 2023...

 

[RedHotFuzz]

Why the hell is a bumper a constraint? A BUMPER! Are they putting microchips in those things too?

 

[WyoBronc]

I’ll probably get flamed for this but here go’s: I’m tired of reading about folks who have day 1 reservations and are complaining about waiting 600 or more days And still no bronco. Everyone knew when they made their reservation that there weren’t any Broncos even going to be built until ”mid-year 2021. So when your complaining about your wait, you need to subtract all the non-production days that you were fully aware of.

Based on an 8/11/21 reservation, an original order on 8/12, and a dealer MY 22 reorder on 10/10/21, my current wait for a Badlands, 2.7, MIC, SAS, Lux is going on 194 days. I do have a VIN and (current) build date of 4/11 which I’m sure will slide at least another month. I have at least another 90 days to go maybe more.

When I ordered it, I was fully expecting a late spring early summer delivery based on what I was reading here.

I also think many people are 99ed and don’t know it. Also, if you are passed the dealer allocation, I guess you’re SOL.

For everyone who’s dissatisfied, I would recommend getting to know your dealer’s computer/order ”guys”. They have a ton of information on your order a couple clicks away.

My experience is with a “high volume” dealer in Houston and has been good…..so far……

Waiting patiently.

Only, the line started on 13 July 2020 at 8pm ET…..the day we reserved not the day we ordered.

And because we’ve been at this for a minute, I’m pretty sure we’d know if our order was 99’d or not, so thanks for that revelation.

And as far as getting to know our “dealers computer/order guys” (never heard of that title at a dealership lol) we know 10x more than those ass hats……and I know this because they tell us it’s true. The fact is we have to tell them the process.

I have a first 10 minute day 1 reservation and a #1 of 56 dealership allocation and I’m a little salty about my rig sitting at ice mountain with an edd of 5/13……so, yeah, I said it again and if you’re tired of it you should have stopped reading a long time ago.

And chances are I’ll have to tell some clown who doesn’t know his ass from a hole in the ground several more times before I hit day 670 on 5/13.

Flamed enough for ya? Congratulations on your build date, now go worry about your own shit rather than about people that have been waiting 600 days.

 

[Blackcat]

This is one of the areas where I'm willing to give Ford some leeway. It it was so simple, I think they would have done it in order to ease the pressure on the MIC production. We really have no idea what challenges Ford would have to meet to offer this. Design, engineering, getting a contractor and a new manufacturing line in place, all kinds of analyses and tests they would have to do over. A roof is not a minor component. And we've seen that even the ones they spent years designing have issues. A rush job could be a real piece of crap.

A third party roof supplier doesn't have to meet the same standards as Ford does when they are selling you integral factory parts.

I think offering the soft top when the MIC problems arose would've been too little, too late. Why didn't they offer it from the get go though?

 

[IThinkFreely]

I have a couple of checks on the list....still haven't seen my 3/7 build week change. Is it possible manual trans holds the schedule better?

 

[bruce 1]

I just called the FORD customer service # that was on the Bronco FAQ online (800-392-3673 (Ford U.S.)). The person I talked to noted that they maintain a monthly production impact/delay list. I was hoping maybe I could just remove the Tow Package or something simple to increase my chances of delivery as others have reported.

Currently as of Feb-21-22 if you have one of the following you are more than likely in a holding pattern.

1. Any Badlands or Wildrack Model
2. Any 2 door model
3. Tow Package
4. MIC (no surprise there)
5. Modular Front Bumper
6. LUX Pkg
7. Sasquatch Pkg
8. 2.7l Engine

At this point I have a better chance of seeing another Ford "we suck" gift package arriving than a production update email telling me my Bronco is coming...

hey I`m in luck i only have 4 out of the 8 . 13 month wait so far..

 

[J-Dubya]

I’m crossing my fingers for an MY24 myself. As a July 2020 res it makes sense though if I get pushed into a 25 or 26. Totally fair due to [insert absurd ford lie].

 

[Strick]

5 of 8, 585/375 days since res/order, not one word from Ford about anything.

Hellllooooo 2023...

Exactly, sounds like my timeline as well. The person in charge of the MIC roofs should be…

 

[ejinx]

I’ll probably get flamed for this but here go’s: I’m tired of reading about folks who have day 1 reservations and are complaining about waiting 600 or more days And still no bronco. Everyone knew when they made their reservation that there weren’t any Broncos even going to be built until ”mid-year 2021. So when your complaining about your wait, you need to subtract all the non-production days that you were fully aware of.

Based on an 8/11/21 reservation, an original order on 8/12, and a dealer MY 22 reorder on 10/10/21, my current wait for a Badlands, 2.7, MIC, SAS, Lux is going on 194 days. I do have a VIN and (current) build date of 4/11 which I’m sure will slide at least another month. I have at least another 90 days to go maybe more.

When I ordered it, I was fully expecting a late spring early summer delivery based on what I was reading here.

I also think many people are 99ed and don’t know it. Also, if you are passed the dealer allocation, I guess you’re SOL.

For everyone who’s dissatisfied, I would recommend getting to know your dealer’s computer/order ”guys”. They have a ton of information on your order a couple clicks away.

My experience is with a “high volume” dealer in Houston and has been good…..so far……

Waiting patiently.

We're counting every single day from reservation onwards because Ford had all that time - well over a year - to prepare for the larger numbers and completely dropped the ball. So yeah, that time does count against them. Production may not have started until mid-2021, but Ford's been working on my order in some way or another since 7/13/2020.

Also - " your dealer’s computer/order ”guys”. There are not words enough to describe how completely ridiculous this statement is. Some dealers might be savvy, but most are complete idiots. Sorry dealers, but it's true. My "order process" with my dealers "computer guy" was him literally sitting down, loading up the same ford.com Bronco builder page that customers have access to, asking my about each option, and checking the box. He then printed out the summary page THAT I HAD ALREADY PRINTED OUT AND BROUGHT WITH ME and took to the floor manager to put in the system, which took well over 30 minutes. When I called a year later asking if my order was 99'ed, or if they could tell me what place I was in their order list based on my times stamp, or literally ANYTHING about my Bronco order, they told me that I would know directly from Ford before they would get any updates. They don't know and they don't care. And I actually consider my dealer to be one of the good ones, I'm not bitching about them, it's just facts.

 

[ejinx]

With all due respect sir, I call bullshit on this. I have a 2 door on order that is allegedly schedule to be built on 3/21. I don’t know if that will happen but when it does, it will be delivered with a piece of shit 3rd party manufacturer hard top. Which is why I already have a bestop soft top waiting for it. If bestop can sell these into the market, ford damn well can too. I’m not discounting the possibility they conducted ALL of their safety tests on the hard top and might have to go through the process again for the soft top? I don’t know if that is true but if it is, it’s nonsense. The bar for ford should be no higher than bestop. If it is, it’s the same bullshit that says my 6 yr old doesn’t have to anymore where a mask in school but must still comply with the feds while on the school bus. Again, non sense.

As I write this, I realize non sense must never be ruled out where a federal bureaucracy is involved. So maybe fords bar is higher.

I remember reading somewhere that Jeep has Bestop locked down as far as offering tops straight from the factory, and that's why Ford can't offer them. I'm not sure why Ford didn't go for another 3rd party to produce a soft top straight from the factory, but looking at the hard top debacle maybe that's for the best.

 

[KLU904]

I still don't get why they won't/can't do a 2 door with factory soft top instead of the MIC. Is it some sort of gov't reg? Hard to think so since Jeep sells so many without a hard top.....

I just was at a car show this passed weekend and sat in a 2 door that had a soft top. I don’t know if they had this just as a demo vehicle or if they plan on actually releasing soft tops for the 2 doors soon

 

[HUbs]

I have four of those things. LOL.

Sponsored