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So my dealer Internet sales mgr emailed a phone number to call regarding questions on Bronco Reservations (800) 392-3673 Ford Customer Relationship Center. The voice-menu options 1-4 don't seem to give a proper choice but if you press "0" it goes into queue for a real person. Wait time wasn't terrible, maybe 5 minutes.
Person stated clearly that reservations are mainly judging demand and will set approximate sequencing of early customer deliveries - constrained by normal production batching. They won't build every single unit in exact order in a litany of configurations. There will be a structured sequencing. Nonetheless reserved folks should see deliveries ahead of general dealer allocations. Person was pleasant and seemed informed.
My primary question dealt with changing # of doors. In my case from 4-dr to 2-dr. Also seeking a change to trim package. Person reiterated what has been said quite a bit (but with some naysayers). In December when converting a reservation to actual order - ALL KINDS OF CHANGES ARE ALLOWED. You are effectively defining your "reserved" build at that time no matter what selections made early-on. Only exception is the obvious one - cannot pick a First Edition (duh).
This may be a rehash posting to many. Perhaps it will sooth some. Thought I would share this information. You can call and have your own conversation.
Person stated clearly that reservations are mainly judging demand and will set approximate sequencing of early customer deliveries - constrained by normal production batching. They won't build every single unit in exact order in a litany of configurations. There will be a structured sequencing. Nonetheless reserved folks should see deliveries ahead of general dealer allocations. Person was pleasant and seemed informed.
My primary question dealt with changing # of doors. In my case from 4-dr to 2-dr. Also seeking a change to trim package. Person reiterated what has been said quite a bit (but with some naysayers). In December when converting a reservation to actual order - ALL KINDS OF CHANGES ARE ALLOWED. You are effectively defining your "reserved" build at that time no matter what selections made early-on. Only exception is the obvious one - cannot pick a First Edition (duh).
This may be a rehash posting to many. Perhaps it will sooth some. Thought I would share this information. You can call and have your own conversation.
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