Ford Factory tune, over 500 miles, no warranty on the module.

[Coachcampana]

I got my 4 door hardtop, badlands sasquatch, lux package just before Thanksgiving 2024. It has about 1200 miles in it now. I called me dealership about the factory tune and 3 days later they called back and told me this.

"You may not want the tune after I share this bit of information with you. If you have more than 500 miles on your bronco, and then install the factory PERFORMANCE tune, the tune itself has no warrenty. The bronco has warrenty. Just not the tune parts itself. " I was told to think of the factory tune as a separate hard drive that needs to be installed. It's not just a plug into the computer, change some software and be on your way. I liked the idea of the factory tune so I wouldn't have to potentially be concerned about warranty. But for 1200, I want all parts covered. It was a want not a need. I'm really happy with the truck and engine so far.

Was anyone else aware of this odd 500 mile "rule?"

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[BUCKIN6VA]

There is literally not one reference to “500 miles” in the Ford Performance warranty sheet. https://performanceparts.ford.com/download/PDFS/fpp-warranty.pdf

Sounds like an inept dealership.

 

[Monster1926]

They can’t even spell warranty right and your taking advice from them?? Find another dealer.

 

[Johnkn]

I got my 4 door hardtop, badlands sasquatch, lux package just before Thanksgiving 2024. It has about 1200 miles in it now. I called me dealership about the factory tune and 3 days later they called back and told me this.

"You may not want the tune after I share this bit of information with you. If you have more than 500 miles on your bronco, and then install the factory tune, the tune itself has no warrenty. The bronco has warranty. Just not the tune parts itself. " I was told to think of the factory tune as a separate hard drive that needs to be installed. It's not just a plug into the computer, change some software and be on your way. I liked the idea of the factory tune so I wouldn't have to potentially be concerned about warranty. But for 1200, I want all parts covered. It was a want not a need. I'm really happy with the truck and engine so far.

Was anyone else aware of this odd 500 mile "rule?"

The “factory tune” is the software image your truck left the factory with....

.

 

[Coachcampana]

Ok, so typos and missing words aside (fixed i think.) Call another dealership.

 

[Brian_B]

Yeah. Bunk. There's no hard drive or any hardware at all that stays installed on the Bronco.

The tuner box does get plugged into the ODB port while it's programming, but that's all of 15 minutes. Then you can remove it.

And no - nothing about 500 miles.

There is the caveat that the Ford Performance 30,000 miles / 36 month warranty does start from the original purchase of the vehicle - not from the date of purchase or installation of the Tune. So if you install the tune when you have 20,000 miles on the Bronco, you only get 10,000 miles of FP warranty coverage.

 

[mpeugeot]

Tune it and forget about the dealership fear mongering. You never know what they will or will not cover, which is sad enough, but the tune has been proven safe by many of us running it. I have over 50k miles with the tune.

The tune will not cause the engine (or anything else) to fail.

 

[JL8jeff]

$1200 is way too much to pay for the FPP tune, but you don't really need a dealer involved, you can do it yourself if you have a PC to connect to FPP. You can probably still find a deal with one of the vendors on here for around $625-700.

Edit: Here you go but it's only for 2 days so hurry. (57) Post your 2.7L Bronco Ford Performance Calibration Tune review | Page 24 | Bronco6G - 2021+ Ford Bronco & Bronco Raptor Forum, News, Blog & Owners Community

 

[HighVelocity]

Congratulations on finding the Dipshit Dealer of the Day award winner.

 

[Epiphany]

Was anyone else aware of this odd 500 mile "rule?"

That is 100% pure bullshit.

 

[Fordified1]

They can’t even spell warranty right and your taking advice from them?? Find another dealer.

*you’re*.
Sorry couldn’t help myself

 

[Canyon Coolers]

This is a narrow interpretation, but I think they are saying if you buy a ford Performance part, after 500 miles, that part isn't covered by the OEM vehicle warranty. That sort of makes sense.

The dipshit dealer is referring to the tune box itself. Not the tune, not the engine. You may never need the tune box itself after its installed. The vehicle still has its OEm warranty, and your engine should also still have its warranty give or take the gray area on who installs it,

 

[Fordified1]

This is a narrow interpretation, but I think they are saying if you buy a ford Performance part, after 500 miles, that part isn't covered by the OEM vehicle warranty. That sort of makes sense.

The dipshit dealer is referring to the tune box itself. Not the tune, not the engine. You may never need the tune box itself after its installed. The vehicle still has its OEm warranty, and your engine should also still have its warranty give or take the gray area on who installs it,

That’s exactly what I got when I read it the first time. It’s only about the tune warranty and nothing else.

 

[Coachcampana]

This is a narrow interpretation, but I think they are saying if you buy a ford Performance part, after 500 miles, that part isn't covered by the OEM vehicle warranty. That sort of makes sense.

The dipshit dealer is referring to the tune box itself. Not the tune, not the engine. You may never need the tune box itself after its installed. The vehicle still has its OEm warranty, and your engine should also still have its warranty give or take the gray area on who installs it,

That's exactly it. Thanks for saying what I tried to say more succinctly.

 

[Hammerli22]

$1200 is way too much to pay for the FPP tune, but you don't really need a dealer involved, you can do it yourself if you have a PC to connect to FPP. You can probably still find a deal with one of the vendors on here for around $625-700.

Edit: Here you go but it's only for 2 days so hurry. (57) Post your 2.7L Bronco Ford Performance Calibration Tune review | Page 24 | Bronco6G - 2021+ Ford Bronco & Bronco Raptor Forum, News, Blog & Owners Community

Is this the same thing?
https://performanceparts.ford.com/part/M-12655-F

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