I understand it. I also refuse to accept it and will continue to seek out companies and organizations that value customer service, honesty, transparency, and truthfulness. My search continues.Unfortunately, yes. That is the way of the world in 2022 and has been for quite some time. That is how it works. You, Razorbak, shoelessjoe, and me are all just cogs in a very large wheel. We are all replaceable. It's a very simple Cost Benefit Analysis - quite literally a business 101 class or even high school level course on profits and loss.
I am sorry for your loss. I continue to wait as you continue to wait. I will not stop waiting. But you have to understand that Ford is not going to behave in the manner you seek and neither will any other large or profitable business.
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