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vintage

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Sooooo ONE dealership change before Oct 31st......and no configurator until December? hmmmm....... I mean I sort of get it...IF......these Bronco's are going to be limited by number/allocation to each dealership (and not by our reservation request).

I guess my beef is that you can have multiple intellectual dealership negotiation masturbation.......and in the end, after seeing overwhelming demand, they can still pull a $2000 undercoating scam......or the "security stickers" on all the panels because they claim its a high theft area......oh, and its a $1200 sticker sheet. Soooooo yeah, I get it but I have no real relationship with any dealership in my area and have what feels like a guessing game based on info from........the web......on how one dealership "MIGHT" be better then another?! ?‍♂

I'm sure in the end it won't be as convoluted as it appears now.......and the FE won't just get "Blue Death" interior.o_O:LOL:
I believe price and options will be posted in September. Oct. 31 is deadline to switch. If you can't get your dealer to commit in writing on a agreed upon price then you have 30 days to find a dealer that will commit in writing. FYI , Granger is your ace in the hole.
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Broncofly

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I believe price and options will be posted in September. Oct. 31 is deadline to switch. If you can't get your dealer to commit in writing on a agreed upon price then you have 30 days to find a dealer that will commit in writing. FYI , Granger is your ace in the hole.
Cool, thanks for that info.(y)

Granger would be cool but I'm in WA state.......cool road trip but seems a little far for a $2000 savings, at least to me (right now.....but my mind could change). ?‍♂
 
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vintage

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Cool, thanks for that info.(y)

Granger would be cool but I'm in WA state.......cool road trip but seems a little far for a $2000 savings, at least to me. ?‍♂
Others members that are going through Granger are looking into shipping,. Just another option if your local dealers are playing games.
 

BlueOvalBandit

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When we "convert" (Ford's language) the reservation into an order, the dealer should (and so should you) ask for a deposit. This is our consideration in the contract. Once you give the dealer money, the deposit, you have a contract with the dealer to supply you the vehicle spec'd and at that price. The dealer MUST keep their consideration of the contract by selling you the vehicle or you can sue them.
Just thinking out loud, doesn't the dealer get to keep the $100 reservation fee at that point? IANAL but money changed hands at that point for a product.
 

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Hey Y'all,

My name is Eric and I am a manager at a Ford dealership in Southern California, Kearny Mesa Ford. I just received this communication from Ford so thought I'd share it with the masses. Hope this helps somebody!

FYI, you will see 'WBDO' referenced a few times. WBDO is Ford's dealer-facing inventory ordering system.


Bronco Reservationist Dealer Change Process

Consumer interest was so high the night of our reveal, some aspects of our website did not perform as intended for selected Bronco enthusiasts. To resolve any concerns that may have been caused, we have enacted a change dealer process for current Bronco and Bronco Sport reservation holders. This process will be open to all US reservation holders, although not all consumers will be contacted as most of the concerns took place during the first four hours of the reveal.

Starting July 29th, all consumers who placed a reservation between the hours of 8 pm – Midnight EST the night of reveal on July 13th are being notified of their current dealer and informed of the process to change their dealer in case they were unable to select their preferred dealer. These communications are being staggered throughout the first few weeks of August to ensure a smooth customer experience with our call center.


Terms and Conditions:

Customer must contact the Ford CRC to begin the process at (800) 334-4375


Each reservation number can only change dealers once

In order to ensure customers proceed to order with the correct dealership, change dealer requests must occur before close of business on October 31st, 2020

The change dealer process occurs real time during the request being processed by the CRC agent

Customers will receive a change dealer confirmation via email and will be refunded their $100 and now will hold a $0 reservation at the new dealer

The first dealer will be notified of the cancellation in WBDO and via email to the current reservation contact set up in the eCommerce portal

The second dealer will receive notification in the normal channels: WBDO, Dealer CRM and hot alert email. This new reservation is held at $0

Note: Due to technical limitations the original dealer may not see the cancellation record in WBDO for a short period of time. Our technical teams are working to bring these records back into your WBDO screens by mid-August. Thanks for your patience on this.



Why can a customer only change the dealer 1x before October 31st?

The reservation was made between the customer and the Dealer. We are only instituting this change due to system issues that occurred the night of the reveal where some customers were not able to place their reservation with their preferred Dealer.


Why is October 31st significant?

This date was chosen as it is prior to the order bank opening when customers will be eligible to place an order with their preferred Dealer.

When this letter gets posted and someone who doesn’t receive it sees it and says they had an issue but didn’t receive a letter, will we let them change their dealer?

Yes, anyone who contacts the CRC will be able to change their Dealer one time.

What if a customer didn’t receive the letter, didn’t have a problem, and still wants to change their dealer – can they?

Yes, anyone who contacts the CRC will be able to change their Dealer one time.

Why isn’t Bronco Brand / Ford letting all customer’s verify or update their dealer preference?
The reservation was made between the customer and the Dealer. We are only instituting this change due to system issues that occurred the night of the reveal where some customers were not able to place their reservation with their preferred Dealer. We are not asking all customers to verify their Dealer as it would be an additional step we would be asking them to take that would not provide any benefit if everything went as planned the night of the reveal.


The Bronco Team
Will we be able to change the dealer one last time at in December when the order banks open?
 

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Cool, thanks for that info.(y)

Granger would be cool but I'm in WA state.......cool road trip but seems a little far for a $2000 savings, at least to me (right now.....but my mind could change). ?‍♂
Man that would be a beautiful trip for you, I’m jealous. I get to drive through Kansas, Missouri, and Oklahoma lol.
 

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No once only prior to oct 31 2020
Thaaaat sucks. I switched to Laura ford prior to the recent rule change. But theres is a new spreadsheet that compares savings between you, Granger, and Laura. Big bend and base are really the only savings for Laura, the rest go into the negative in comparison to Granger. And though I’m planning to order a Big Bend. I do still have the black diamond on the back of my mind (primarily for the rubber flooring).
 

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Man that would be a beautiful trip for you, I’m jealous. I get to drive through Kansas, Missouri, and Oklahoma lol.

Its not out of the question as far as changing to Granger and a drive home. I've been on a couple motorcycle trips through those places/states and its not horrible.;)
 

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A lot of great info in this thread. Like @Broncofly said it is a haul from @Granger Ford back to west coast, but let me tell ya potentially saving a couple grand is looking like a darn good road trip that I was hoping to do anyway (now it is just in reverse!) Lots of great friends along the way with shops so I can keep the break in maintenance tip top if I need too. Trying to keep a cool head about it all, no big changes until more info comes out!
 

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Cool, thanks for that info.(y)

Granger would be cool but I'm in WA state.......cool road trip but seems a little far for a $2000 savings, at least to me (right now.....but my mind could change). ?‍♂
I'm here in Wa state too, distinct possibility of that road trip if no other choice. As it is, looking like a dealer change is imminent for me anyhow. Three days on the hwy from Grainger back home normally, but with a proper break-in first 500 ---probably make a week vacation out of it (?)
 

69351windsor

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Others members that are going through Granger are looking into shipping,. Just another option if your local dealers are playing games.
I'm in Washington too - I would totally look into shipping if it's the right kind. I've shipped a classic Beetle cross country twice & was not impressed by the borderline reliability of the independent contractors that typically use a big pick-up pulling a long trailer. Any further info on decent shipping or a group effort - I'm game!
 

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Yeah, unless your last name is Ford then you have to go through a retailer but the thing is, the way Ford had done this, the allocation is ours not the dealers. On certain high demand items a dealers place in line, through a variety of factors, dictate which gets how many of what models. This gives the dealer the leverage to charge more. In this case, we are bringing the sale to the dealer, the dealer is only doing the paperwork.

The idiot young salesperson that reached out to me said, as a company they have not decided what they are going to charge, invoice (as is their standard practice, non-negotiable), MSRP, or something higher. This is complete utter BS. I will go to the dealer where I get the best overall deal. I'm not asking them to sale me a vehicle from their precious inventory, I'm allowing them to handle my transaction.
That is exactly how I feel about it. They need us for a sale, not the other way around. They have no inventory. I will gladly go out of state to get the best deal if I must. Flights out of Atlanta are cheap.
 

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I’m wondering why people aren’t talking more about Laura Ford.
I think it’s because they aren’t active on the forum. Albert (for Granger) has provided tons of good info in addition to his can’t be beat pricing. Laura has great pricing and reasonable doc fee - seems a great choice also.
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