WTF is a service advisor doing lying about something that is of no consequence to the dealer. What a fucking clown and if that is indeed the case I would blow his shit up on socials naming names in all your reviews.
Some people are too lazy to do their job.
I'd go full Karen mode to the owners/execs at dealer if I knew this. No reason to be this bad at your job. Find someone who will do a regular shitty job vs. an actively shitty job
Oh also by the way if your HPR paint starts turning black its normal.I just received a response from the Ford dealer that worked on the warranty claim for the paint issues with my Bronco. Here's the initial thread
https://www.bronco6g.com/forum/threads/bronco-birthmarks-and-other-quality-issues.68286/
It took them 1 month to get it repainted. I had to drive a rental RAV4 all that time, but finally I received a message from a service advisor saying that the Bronco should be ready for pickup in 1 hour. I hope the body shop did a better paint job than the Ford factory.
In addition to the paint flaws, I wanted the dealer to address the cracks in the MIC hardtop while they have the truck. And here's the reply I received:
It's sad to see that @Ford Motor Company is not even trying to cover their current quality issues with good customer service. Until just recently, I was thinking about buying a new Mustang, but after having these problems with the Bronco and the poor customer support, I think I will not buy another car from Ford until they resolve all the issues.
MIC = Molded in ClayI just received a response from the Ford dealer that worked on the warranty claim for the paint issues with my Bronco. Here's the initial thread
https://www.bronco6g.com/forum/threads/bronco-birthmarks-and-other-quality-issues.68286/
It took them 1 month to get it repainted. I had to drive a rental RAV4 all that time
In addition to the paint flaws, I wanted the dealer to address the cracks in the MIC hardtop while they have the truck. And here's the reply I received:
It's sad to see that @Ford Motor Company is not even trying to cover their current quality issues with good customer service. Until just recently, I was thinking about buying a new Mustang, but after having these problems with the Bronco and the poor customer support, I think I will not buy another car from Ford until they resolve all the issues.
Definitely replace your easy-off bolts with the OEM ones before you take it in. They will blame those easy-off bolts immediately stating you over torqued them.Mine is a 2021 and crack I have is on the inside.
It wouldn’t matter. Cracks on the inside like that aren’t covered under warranty according to the GSB Ford released.
Same thing on mine although it took me a month and a half to get it replaced. Anyone seeing "bleeding" on these tops? I'm getting black runoff that looks like shit on my Cyber Orange bronco.
Oh wow I was joking. Didn't realize it was a real thing.
