Wow! This is beyond ridiculous. Does anyone even have a clue as to what the holdup is? I hope you at least get the backpack, and maybe a couple more hammocks.
You are not the first or will be the last holding their breath during transportation delivery to the dealer. Cause this is the shit show PR ford (lower caps) dishes out. Here's what we need to do when talking about ford lets place the name in all lower caps moving forward. Cause they don't deserve respect of an "F" other than a grade.
They wanted a $27k ADM?! I would NEVER talk to them again! $10k is absurd as well especially after what you've already been through. My $50k Big Bend Sasquatch rig with a 2.7L engine and a day 174 engine build date sits in my driveway with 1800 miles. It's very possible I could have the valve issue that will destroy my engine. I too could soon be without a Bronco. If it does break, I too am done with Ford forever.
Why do people refuse to believe that the dealer IS doing what they can to help their client. The dealer has ZERO fault here. The GM has communicated with their Regional Rep. That is all the GM or Dealer Principle can do. All of you that continue to slam on the dealer and fill this thread with conjecture can stop. Itās terribly unfortunate for this OP. For sure. And while things like this are very rare, there is a human element here and accidents happen. Ford granting priority codes to expedite a build on a 2023 is likely the best possible outcome. The dealer could sell the OP an unclaimed stock unit w/o an ADM from a customer service standpoint, but demanding they āshouldā or they are a POS, is just ridiculous. The OP already stated that they trust the dealer up to this point and has received quality customer service thus far.
Would you feel the same if it was yours??? Hmmmmmā¦ā¦
Obviously you're a newbie dealer yourself, perhaps you don't understand all the low-lifes in your profession, stolen reservations, markup ADM on ordered Bronco's, not sticking with a previous agreement, bogus add-ons, etc., etc.Why do people refuse to believe that the dealer IS doing what they can to help their client. The dealer has ZERO fault here. The GM has communicated with their Regional Rep. That is all the GM or Dealer Principle can do. All of you that continue to slam on the dealer and fill this thread with conjecture can stop. Itās terribly unfortunate for this OP. For sure. And while things like this are very rare, there is a human element here and accidents happen. Ford granting priority codes to expedite a build on a 2023 is likely the best possible outcome. The dealer could sell the OP an unclaimed stock unit w/o an ADM from a customer service standpoint, but demanding they āshouldā or they are a POS, is just ridiculous. The OP already stated that they trust the dealer up to this point and has received quality customer service thus far.
Man, so much hate for dealers on forums. Unbelievable/SMH.
Sorry. Rant overā¦
wow you win idiot of the day award.
While I do recognize that there are scum dealers out there, not all of us conduct our business the same. My point was that so many of you just assume that the dealer is doing wrong by their client, and I refuse to believe that. To squash your assumption, I have been a New Car Manager for Ford, a Used Car Manager, Finance Manager and Salesperson. Almost 25 years of experience. The only thing I despise about the industry is that no matter how hard some of us work to shift the paradigm, there is always going to be another that takes advantage of someone unsuspecting and the negative connotation hangs over us all once more. Most salespeople in my store were college graduates that couldnāt find work in their field and needed to find a way to pay bills in the interim. Most of the sleazy people are out of the industry at this point, or close to it, thankfully.Obviously you're a newbie dealer yourself, perhaps you don't understand all the low-lifes in your profession, stolen reservations, markup ADM on ordered Bronco's, not sticking with a previous agreement, bogus add-ons, etc., etc.
Survey says, dealers are pretty much the lowest rung of any profession, ya, they beat politicians, but that does not take much. As demonstrated by their actions, they have a well earned reputation for being less than honest.
America's Most & Least Trusted Professions
Semper Fi, fellow vet here (Air Force), we don't dislike you all, the problem is, with 90% of the dealers suspect, how are we consumers to find the 10% of you good guys, there in lies the problem. The forums are a good place to share the good guys, but they are still slim pickings.While I do recognize that there are scum dealers out there, not all of us conduct our business the same. My point was that so many of you just assume that the dealer is doing wrong by their client, and I refuse to believe that. To squash your assumption, I have been a New Car Manager for Ford, a Used Car Manager, Finance Manager and Salesperson. Almost 25 years of experience. The only thing I despise about the industry is that no matter how hard some of us work to shift the paradigm, there is always going to be another that takes advantage of someone unsuspecting and the negative connotation hangs over us all once more. Most salespeople in my store were college graduates that couldnāt find work in their field and needed to find a way to pay bills in the interim. Most of the sleazy people are out of the industry at this point, or close to it, thankfully.
I am a former Marine, have two children, and provide for my disabled wife of 15 yrs. I am just doing a job until this chapter closes and the next opens for us. You donāt have to hate on us all.
I didn't read the entire 8 pgs, but I sure hope Ford Corporate can find a way to make that right for you in an expediated manner.
I don't blame you and I don't blame the dealership. They can get the ADM so why should they suffer for Ford's Corporate goof. Had the dealer backed a truck into your truck, that would be different in my mind. Corporate side of the equation needs to either make it right for you or if you like something at the dealership, get the dealership to settle with you and grant the dealer something in the back door to make up for the inconvenience. Well, Corporations do not always think like you or I.
I'll accept that.
