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Ford Tracking Site Down?

710-oil-614

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I know the tracking site is a total mess - and maybe my issue is a total coincidence but since receiving my VIN# via e-mail I have been able to track it on the website and see the computer generated image of my eruption green BaseSquatch.

I e-mailed with my dealer yesterday to confirm pricing and all of the sudden - my tracker is blank! I don't get an error when I enter my VIN# and sales order - it just reloads the page and kicks out the sales order and vin#.

Is anyone else experiencing this?
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campbebc

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710-oil-614

710-oil-614

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campbebc

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So it is standard behavior to have your beloved order and VIN# just up and disappear from the site time to time?
Have you tried on the Bronco6g tracker link that I posted above? There were certainly times where I'd log into my Ford.com account, pull up my reservations, and the page would be all jacked up or completely missing.
 

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knownhuman

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So it is standard behavior to have your beloved order and VIN# just up and disappear from the site time to time?
Yup.

I found if you have a reservation number, the backdoor tracker is way more reliable and tends to show build week shifts well in advance of Ford actually emailing.

https://www.ford.com/buy/manage.html?reservationId=XXXXXXXX

You'll need to replace the Xs with your res number and be logged into your Ford.com account.
 
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710-oil-614

710-oil-614

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knownhuman

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710-oil-614

710-oil-614

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The Brongo6g tracker link has not worked for me since last Wednesday or Thursday.. and had been working without issue previous to that.
When I entered my vin and sales order it said the vin# could not be found.

Kind of frustrating to have the VIN from ford, then their tracker goes down, but my reservation has the build still.

Guess I've just been over here sitting on the sidelines for most of the year not needing communication because nothing was being built. Now that it is scheduled this is madness
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