Most of us lack your ability to verbally eviscerate our perceived evil-doers, and thin-skinned-maniacal rantings are the only recourse at at our disposal........when we lack the courage to tell Ford and the dealerships to stick their Bronco where the sun donât shine.Lots of sour grapes. Ford is working out their communications channel on this. That dealerships have a difficult time disseminating information to their customers is nothing new. Generally there is staff turnover and folks jobs are selling cars not determining multinational communication standards for a massive organization.
Ford has communicated with just about all of us as much as it needs to. It also provides a tool for you to track your vehicle through the process (while most of you haven't used that tool yet, it does exist and it functions better than a customer needs it to).
These threads will be a dime a dozen for the next 7 months as the thin-skin society gets in various stages of heartburn.
Ford has no reason to try and communicate with individuals really much at all, it's that dealerships screw up so often it's as if they are trying that the mothership has to step in.
I did however read a thread earlier from a Ford (rep?) That left me feeling yesterdayâs boondoggle was less random and more premeditated and calculated, which inexplicably provided me a level of business as usual capitalistic comfort.
Or at least my prior feelings of being taken from behind without so much as the reciprocity of a reach-around were somewhat alleviated.
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